Job Description
Job Description
Our client is seeking a dynamic, experienced, and results-driven Luxury Boutique Manager to lead their NEW flagship store in Soho. This individual will play a key role in driving consumer engagement, brand awareness, and retail excellence in one of the most competitive and inspiring retail markets in the world.
Luxury Boutique Manager Key Responsibilities
- Lead the boutique's business growth by driving exceptional, customer-centric sales and building a strong local client pipeline
- Manage the in-store execution of the marketing calendar in collaboration with product development, marketing, and operations teams
- Coordinate and host brand activations, VIP visits, and curated experiences to enhance brand reach and boutique visibility
- Deliver weekly sales and inventory reports with actionable insights to cross-functional teams
- Hire, train, and mentor boutique staff, fostering a high-performing team culture centered on service excellence and customer engagement
- Monitor consumer trends, competitive activity, and client feedback, providing strategic recommendations to internal teams
- Ensure all customer service interactions align with our brand ethos—resolving issues with grace and turning challenges into opportunities for deeper client connection
Luxury Boutique Manager Qualifications
- Bachelor's degree in Business, Retail, or a related field
- 2–5 years of luxury retail management experience; NYC retail experience preferred
- Strong analytical skills with the ability to interpret sales data and create performance-driven strategies
- Excellent communication, leadership, and time management abilities
- A creative and strategic mindset with a refined eye for quality, design, and luxury branding
- Ability to thrive in a fast-paced, entrepreneurial environment and lead a team with vision and purpose
Luxury Boutique Manager Benefits
- Competitive compensation
- Opportunities for growth and professional development
- A supportive, collaborative, and inspiring workplace environment