Job Description
Job DescriptionSalary: $40,000 - $80,000/annually
Job Title: Parts Specialist
Department/Group: Sales
Reporting To: Owners/ Office Manager
Job Category: Non-Exempt
Travel Required: No
Location: Riverhead, NY
Position Type: Full Time
Level/Salary Range: $40,000 - $80,000/annually
Benefits: No
Role and Responsibilities
Role Description:
The Parts Specialist is able to meet customers needs by accurately looking up automotive parts and sourcing availability to meet time constraints.
Responsibilities:
- Maintain records of all sales and customer transactions and ensure compliance with company guidelines.
- Coordinate with dispatch to meet promise times and know vendor warehouse pickup times.
- Participate in various training programs to enhance knowledge of all parts, products, and processes.
- Maintain all stock and marketing material the stores showroom.
- Ability to determine mark up and maintain appropriate gross profit by company standards
- Must be up to date on all current sales and specials.
- Ensure maximum customer satisfaction
- Maintain a professional appearance and neat and orderly work area
- Use vendor online catalogs to source products and parts to efficiently meet customer needs
- Assist customers with look up to find appropriate parts needed
- Maintain accurate cash drawer
- Follow payment processes outlined by My Guy Auto Supply
Qualifications and Requirements
Educational/Experience Requirements
- High School Diploma or equivalent
- Relevant experience and automotive knowledge
Qualifications
- Ability to handle high call volume.
- Outstanding customer service.
- Ability to look up and source automotive parts and products.
- Prior experience with automotive counterman/ parts sales
- Technical automotive knowledge
- Computer proficiency
- Basic understanding of inventory systems and reporting
- Basic mathematical skills and attention to detail
- Organizational skills and ability to multitask
- Bilingual, a plus.
Preferred Skills
- Automotive parts and products knowledge.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Individuals must be able to stand for 8 hours per day. May require walking, primarily on a level surface for periods throughout the day. Reaching above shoulder heights, below the waist, or lifting as required to file documents or stored materials throughout the workday. Proper lifting techniques are required. May include lifting to 60 pounds for auto equipment. Must be able to work in a loud /busy setting.
Work Environment:
The work is performed in a warehouse/ shop setting. The noise level in the work environment is moderate.