Job Description
Job Description
The MA Principle Care Management (PCM) Program Manager is responsible for overseeing the PCM program, ensuring high-quality, patient-centered care for individuals with chronic conditions. This role involves managing a team of medical assistants, coordinating care services, monitoring compliance with healthcare regulations, and implementing best practices to improve patient outcomes.
Key Responsibilities:
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Manage, implement, and oversee the PCM program to ensure effective care coordination for patients with chronic conditions.
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Supervise and lead a team of medical assistants, providing guidance, training, and performance evaluations.
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Monitor and ensure compliance with CMS guidelines and other regulatory requirements.
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Collaborate with physicians, nurses, and other healthcare providers to optimize patient care plans.
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Maintain accurate patient records, ensuring timely documentation and reporting.
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Establish and track key performance metrics to measure program effectiveness and identify areas for improvement.
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Serve as a point of contact for patients, families, and caregivers to address concerns and provide education about PCM services.
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Develop and implement workflows, policies, and procedures to enhance program efficiency.
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Stay updated with industry trends and regulations to ensure continuous improvement and compliance.
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Facilitate team meetings, case reviews, and interdisciplinary discussions to enhance patient outcomes.
Qualifications:
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Active Medical Assistant license
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2 years in care management or chronic care coordination.
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Experience in a supervisory or leadership role preferred.
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Strong understanding of CMS regulations related to PCM and chronic care management.
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Excellent leadership, communication, and organizational skills.
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Proficiency in electronic health records (EHR) systems and documentation.
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Ability to work collaboratively in a multidisciplinary healthcare environment.
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Strong problem-solving and critical-thinking abilities.
Work Environment:
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Office-based with 1 day working remote
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Standard business hours with potential for occasional evening or weekend work based on program needs.
This position offers a unique opportunity for an experienced RN to lead a care management program focused on improving the health and well-being of patients with chronic conditions. If you are a dedicated nurse leader with a passion for care coordination and team management, we encourage you to apply.
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