Resident Coordinator, SAGE Center Bronx

Job Description

Job Description

Resident Coordinator

General Info on SAGE:

SAGE is the country’s largest and oldest organization dedicated to improving the lives of lesbian, gay, bisexual and transgender (LGBTQ+) older people. Founded in 1978 and headquartered in New York City, SAGE is a national organization that offers supportive services and consumer resources to LGBTQ+ older people and their caregivers, advocates for public policy changes that address the needs of LGBTQ+ older people, provides education and technical assistance for aging providers and LGBTQ+ organizations through its National Resource Center on LGBTQ+ Aging, and cultural competence training through SAGECare. SAGE supports a growing network of 70+ SAGECollab Partners across the country.

This position will report to the Assistant Director of Care Management & Resident Services.

The responsibilities:

 Provide light touch case management, information, referrals, and advocacy to older adults; perform intakes/assessments, home visits, and provide case management to SAGE residents

 Conduct benefit and entitlement eligibility assessments, and assist clients with public benefits applications and other entitlement programs and opportunities

 Conduct group workshops/programs/support groups as needed

 Collect and enter all participant and service unit data in database(s) thoroughly and timely, in accord with organizational policies and regulatory mandates

 Perform tabling and other outreach at neighborhood events

 Assessing older adult needs and developing care plan strategies

 Providing support and resources, good relationships with external providers and developing linkages to community resources

 Research and provide referrals based on care plan goals

 Assisting with benefits such as Access A Ride or Visiting Nurse services, Meals on Wheels, etc.

 Responding to crisis situations and developing follow-up report with details and recommendations

 Communicate with family members and other stakeholders involved in the residents’ care plan services

 Coordinate with both residential sites and CapitalOne representative to determine a time for our presentation deliverable associated with the CapitalOne grant.

 Perform other duties as needed or assigned.

While no one person embodies all the qualities outlined below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences. Please consider applying, even if you do not have *all* the “need-to-haves!”

Need-to-haves:

 Bachelor's degree required per grant contract

 Strong organizational skills with an ability to manage and prioritize multiple tasks

 Strong written and verbal communication skills.

 Flexible and dependable – this position requires some flexibility around scheduling; some evening or occasional weekend hours may be required.

 Ability to work independently as well as a member of a team.

 Comfortable working in a fast-paced environment.

 Ability to organize files, schedules, dates and information.

 Self-directed and able to work with light supervision.

 Computer-literate, with knowledge of Microsoft Office and ability to learn other pertinent software systems.

Nice-to-haves:

 Familiarity with LGBT aging issues and cultural and linguistic competency regarding age, ability, sexuality, gender identity and expression, race, ethnicity, class and other characteristics that affect the lives of diverse older adults.

 Familiarity with social and aging services networks and supports.

 Ability to speak or write in Spanish.

What we offer:

 The status: This is a full-time, non-exempt position

 The location and work schedule: ~35 hours per week, M-F 9:00am-5:00pm and will be required to work in-person at SAGE Center Bronx; travel between other locations within the metropolitan area required, in accordance with participants’ needs and program necessity.

 The salary range: $50,000-$55,000

 The benefits: SAGE offers a rich benefits package including:

o Three medical insurance plan options in which to enroll – with a very generous HRA contribution by SAGE and premiums subsidies

o An annually funded HRA (of up to $5k) for gender affirming care not covered by medical insurance

o Dental and Vision insurance with premium subsidies

o A safe harbor 401(k) plan with a match from SAGE of up to 5%

o Generous PTO and office closures for holidays (including ½ day closures the day before many holidays!)

o 100% SAGE-paid family and medical leave for up to 12 weeks

o Sabbatical leave for very tenured staff

o 100% SAGE-paid disability and life insurance with the opportunity to elect additional life insurance coverage for the employee and their dependents

o Medical and dependent care FSA and transit pre-tax benefits

o An Employee Assistance Program (EAP) for free and confidential support from licensed counselors on a variety of issues

o A really terrific team! An opportunity to build from the ground up and make significant positive impact on SAGE staff and culture! A chance to support the LGBTQ+ community and be a part of an organization doing vital work!

Are you interested? (We hope so!) – Please apply through our careers page: https://www.sageusa.org/about-us/careers/. Don’t forget to include both your resume and a cover letter describing your interest in working with us and what you’d bring to the role! Please be sure to upload your resume and cover letter as a one combined file!

Got questions?: Email careers@sageusa.org with questions about the application process.

Just a reminder:

SAGE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, ethnicity, creed, color, religion, sex or gender, sexual orientation, gender identity, gender expression, alienage or national origin, ancestry, age, citizenship status, marital or family status, family medical history or genetic information, veteran status, HIV serostatus, military or military discharge status, height, weight, disability or handicap, domestic violence victim status, employment status, socioeconomic status, criminal history or arrest record, sexual or other reproductive health decisions, natural hair or hairstyle, or any other status or characteristic protected by applicable federal, state, or local laws. SAGE is dedicated to this policy, with respect to all matters concerning employment.