Field Service - Panel Build Support

Job Description

Job Description

Field Service Engineer

Were looking for a Field Service Engineer based in Rochester, NY. This is a Full-Time position requiring 3-5 years of relevant experience. A Bachelors degree in Engineering or a related field is strongly preferred.

Overview
In this role, you'll be responsible for ensuring the successful delivery and performance of customer sites. The ideal candidate brings a solid foundation in process applications and thrives in a dynamic environment.

Key Responsibilities
- Establish and maintain positive relationships with customers, addressing concerns and problems.
- Perform troubleshooting and fault-finding services on-site, online, and by phone.
- Execute Factory Acceptance Testing and support site management.
- Conduct start-up, commissioning, and testing for engineered systems.
- Document and maintain records of services performed.
- Actively support project site management, installation, start-up, and commissioning.
- Assist with building electrical panels, process systems installation, calibration, and testing.
- Promote and maintain strong business relationships with customers and vendors.

Requirements
- Education: Bachelors degree in Engineering or equivalent experience.
- Technical Expertise: Strong working knowledge of PLC programming, hardware applications, and instrumentation testing.
- Experience: Minimum 3 years in service-related functions, particularly in process-related machines and products.
- Soft Skills: Excellent communication, collaboration, and problem-solving abilities.

Preferred Qualifications
- Prior exposure to clients in the food and beverage or pharmaceutical industry.
- Valid drivers license for travel within the US and Canada.
- Ability to work irregular hours, with travel up to 75% of the time.

Why Join Us?
- Growth Opportunities: Work with a team that will enhance your technical development.
- Innovative Environment: Engage with cutting-edge technologies and challenging projects.
- Team Culture: Join a collaborative group that values teamwork and innovation.

Interview Process
- Virtual Interviews: Conducted via Zoom.
- On-Site Interviews: Final discussions may be at the company location to meet the broader team.

Additional Information
Must be authorized to work in the U.S. (US Citizen, Green Card, or valid Work Permit).
Job type: Full-time, onsite role.
Duration: 6-12 Months.