Medical Office Manager

Job Description

Job Description

About Us: We are a compassionate and professional medical practice dedicated to providing high-quality patient care. Our team is committed to creating a positive and efficient environment for both our patients and staff. We are looking for a dedicated leader to help us maintain and improve our standards of excellence.

Job Summary: We are seeking a proactive and experienced Medical Office Manager to oversee the daily operations of our busy practice. The ideal candidate will have a minimum of 2 years of experience in a similar role and a strong understanding of medical office procedures, billing, and staff management. This role is crucial for ensuring the smooth and efficient running of the office, supporting our staff, and maintaining a positive patient experience.

Key Responsibilities:

• Staff Management & Leadership:

  • Supervise and mentor all administrative and clinical staff.

  • Conduct staff meetings and performance reviews.

  • Manage staff schedules, payroll, and time-off requests.

  • Foster a positive and collaborative work environment.

• Administrative & Operational Oversight:

  • Oversee day-to-day office operations, including patient scheduling, billing, and record management.

  • Ensure compliance with all healthcare regulations and privacy laws (e.g., HIPAA).

  • Manage office supplies, equipment, and facility maintenance.

  • Implement and optimize office policies and procedures to improve efficiency.

• Financial & Billing:

  • Oversee patient billing, coding, and collections.

  • Liaise with insurance companies to resolve billing disputes.

  • Manage the office budget, accounts payable, and accounts receivable.

• Patient & Customer Service:

  • Address patient inquiries, concerns, and complaints with professionalism and care.

  • Ensure a high standard of patient service is maintained by all staff.

  • Develop and implement strategies to enhance the overall patient experience.

Qualifications:

• Minimum of 2 years of experience as a Medical Office Manager or in a similar supervisory role within a medical office setting.

• Strong understanding of medical billing, coding, and insurance processes.

• Knowledge of healthcare regulations, including HIPAA.

• Proficiency in medical office software and electronic health records (EHR) systems.

• Excellent leadership, communication, and interpersonal skills.

• Strong organizational and problem-solving abilities.

• Ability to multitask and manage competing priorities in a fast-paced environment.

• Bachelor's degree in healthcare administration, business, or a related field is a plus.

Physical Requirements:

• Primarily a sedentary role, but may require occasional standing, walking, and lifting of office supplies (up to 20 lbs).

Company DescriptionPrivate medical practice with 2 offices located in Rockville Centre, and Lawrence NY that provide pulmonary and sleep medicine services.

Company Description

Private medical practice with 2 offices located in Rockville Centre, and Lawrence NY that provide pulmonary and sleep medicine services.