Radio Frequency/ Telecommunications Field Service Technician
Job Description
Job Description
Job Posting Title: Field Service Technician II
Description: Job Title: RF Communications Field Technician (3–7 Years Experience)
Location: New York City (5 Boroughs) – 100% Onsite
Assignment Type: Temp-to-Hire (6 Months)
Salary Range (FTE): $30-$35
Work Schedule: M–F, 8 AM–5 PM + 10% On-Call Rotation
Vehicle: Must have valid license (≤5 points); personal vehicle use until MSI vehicle is assigned (mileage reimbursed)
Physical Requirements: Lift up to 25 lbs
Drug Test: Full panel required (Safety-Sensitive Role)
Training Duration: 3 weeks before independent work
Interview: 1-hour onsite interview
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Position Overview
This role supports mission-critical public safety communications systems, focusing on diagnosing and resolving RF interference and wireless communication issues. The technician will work directly with customers across NYC to maintain, optimize, and troubleshoot LMR, LTE, GPS, and other wireless systems vital to emergency response operations.
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Key Responsibilities
• Diagnose and resolve RF interference and wireless communication disruptions.
• Perform field installation, maintenance, and service of RF and IT network equipment.
• Troubleshoot radio/cellular coverage issues and base station/repeater connectivity.
• Identify and mitigate illegal jamming and other interference sources.
• Provide technical guidance to public safety agencies on RF interference response.
• Maintain and optimize RF and broadband systems, including software-driven electronics.
• Perform server hardware/software maintenance and network troubleshooting.
• Use diagnostic tools (e.g., spectrum analyzers, watt meters, FDRs) for system testing.
• Document maintenance activities and provide weekly performance reports.
• Collaborate with Engineering, Sales, and Project Management teams.
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Required Qualifications
• Associate degree In an IT related Field and 3–7 years of experience in RF communications, wireless systems, or related fields.
• Strong understanding of RF interference, LMR, LTE, GPS, and wireless technologies.
• Proficiency in computer networking (LAN/WAN, routers, switches, firewalls).
• Hands-on experience with Motorola communications systems and diagnostic tools.
• Electronics training (2 years technical trade/military school) + 2 years field experience.
• Strong communication, self-management, and customer service skills.
• Ability to work independently and respond to after-hours service calls.
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Preferred Skills
• Experience with P25 systems and Motorola two-way radios.
• Familiarity with analog Motorola equipment and legacy LMR systems.
• Background in wired/wireless communication systems (public safety or commercial).
• Knowledge of public safety operations and emergency communication protocols.
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Top Contributions in First 90–120 Days
• 90 Days: Complete PMs, master ticketing systems, finish online training, and learn key terminology.
• 120 Days: Demonstrate proficiency in independent fieldwork and system maintenance.
Job Overview & Requirements:
Assignment Duration: 6 Months
Work Schedule: Mon-Fri 8 am to 4:30pm/ On call hours are 4:30 pm until 8 am
Work Location:
Onsite
New York City 5 boroughs , which are Manhattan, Brooklyn, Queens, The Bronx, and Staten Island North Jersey area, On-Call , must live in close proximity to work area due to critical communications response time
Engagement Type: Temporary
FTE Salary Range: NA
Degree Requirement:Associate degree In an IT related Field and 3–7 years of experience in RF communications, wireless systems, or related fields.
Main Responsibilities: What are the main responsibilities that your new hire will have? Troubleshooting/PMs/Break/fix, line sweeps, knowledge of RF test equipment, email correspondence, RMA, completing administrative task on time
Key Contributions: What are the top three contributions this new hire will make to the company within their first 90 or 120 days? Troubleshooting and PM, Line Sweeps
Must-Have Qualifications: technical and computer skills, IP Base programs, such as Putty, remote access, anritsu, t1 testing, backhaul, works independently
Software Proficiency: What software should your new hire be proficient in? Putty, Winscp, Anritsu, t1 testing
Required Experience Level: (Entry-level, Mid-level, Senior-level, etc.) - Midlevel
Work Environment & Requirements:
Work Environment: Provide the type of work environment. Must live in New York City 5 boroughs , which are Manhattan, Brooklyn, Queens, The Bronx, and Staten Island North Jersey area, On-Call , must live in close proximity to work area due to critical communications response time
Safety-Sensitive Functions: Does this position require the resource to perform "safety-sensitive" functions? (e.g., operating machinery, working with hazardous materials, driving, live wires, etc.) If yes, then the full drug panel drug test is requested., Background check, driving, driving records in good standing,
Lifting Requirements: Will there be any lifting? If so, how many pounds? 60lbs
Safety Equipment: Provide any safety equipment needed.
Team Structure & Reporting:
Department Function: What's your department's function within the company? Field Service Operations, Break/fix, Upgrades
Relationship to Other Lines of Business: What relationship does this role have to other lines of business within the organization? Relations to RSM, CSM, SM, PM teams and project groups
Interview Process:
Virtual: There will be multiple rounds of interviews
Travel and Vehicle Usage:
Will this resource travel? Yes
Does travel involve driving more than 30%? yes
Will this resource drive a Motorola vehicle? yes
Will this resource drive a Motorola-hosted vehicle (like a rental car or van under Motorola's name)? No
Will this resource use their own vehicle to travel to multiple locations? No
Additional Requirements:
Security Checks: Are there any additional security checks required? Once on board they will have to do CJIS
US Citizenship: Does the position support a customer that requires the resource to be a US citizen? Yes
Training: How long will the training be for this resource before they are expected to work independently? 1 month
Company DescriptionDrubridge LLC is a project management and Telecommunications firm located in the NYC metropolitan area. Our focus is Public Safety Communications. Our clients include Police and Fire Departments and other state, local and federal agencies. You will be working on cutting edge network technology employed by federal and state government agencies.
Specifically, you will be part of the team working to deploy the voice and data networks for the City of New York Police department, City of New York Fire Department and the NYC Department of Information and Telecommunications (DoITT). These systems are used on a daily basis by Public Safety agencies to provide critical voice and data applications in life and death situations.
Drubridge LLC is a certified NYC MWBE company
Drubridge LLC is an equal opportunity employer.
Drubridge LLC is a Veteran friendly company.
Company Description
Drubridge LLC is a project management and Telecommunications firm located in the NYC metropolitan area. Our focus is Public Safety Communications. Our clients include Police and Fire Departments and other state, local and federal agencies. You will be working on cutting edge network technology employed by federal and state government agencies. \r\n\r\nSpecifically, you will be part of the team working to deploy the voice and data networks for the City of New York Police department, City of New York Fire Department and the NYC Department of Information and Telecommunications (DoITT). These systems are used on a daily basis by Public Safety agencies to provide critical voice and data applications in life and death situations.\r\n\r\nDrubridge LLC is a certified NYC MWBE company \r\n\r\nDrubridge LLC is an equal opportunity employer.\r\n\r\nDrubridge LLC is a Veteran friendly company.