Job Description
Job Description
Job Title: Case Worker - Veteran Shelter Program
Pay Rate: $28 - $30/hr
Location: Northport, NY US 11768
Job Summary
We are seeking a dedicated MSW Social Worker to provide direct and indirect services to Veterans in a shelter setting. The Social Worker helps clients improve their quality of life, enhance social functioning, secure permanent housing, and build long-term stability. This role plays a key part in ensuring Veterans access the resources they need to achieve and sustain independent living.
The facility operates 24/7, offering flexibility within a standard Monday–Friday schedule.
Responsibilities
- Complete initial needs assessments and respond to critical needs during intake, including requesting DD214 military records.
- Orient clients to program rules, expectations, confidentiality, and service procedures.
- Ensure clients’ hygiene, daily living needs, and nutritional requirements are met.
- Develop, monitor, and update Independent Living Plans (ILPs); track weekly progress and outcomes.
- Provide referrals to housing, mental health, medical, substance use, and community resources.
- Maintain accurate and complete case records—including ILPs, progress notes, correspondence, HMIS entries, and policy documentation.
- Immediately report critical incidents and update the Program Director on client progress and behavior changes.
- Participate in fire/emergency drills and demonstrate proper use of safety equipment.
- Follow up with maintenance staff regarding repairs or replacements.
- Relocate clients who were inappropriately referred within required timelines.
- Collaborate with the VA liaison to support Veteran goals and stability.
- Participate in rotating weekend on-call coverage and weekday coverage when needed.
- Maintain professional conduct, confidentiality, reliability, and strong communication.
- Engage positively with clients, staff, visitors, volunteers, and community partners.
- Contribute to a supportive, high-quality shelter environment and perform additional duties as assigned.
Requirements
- MSW required
- LMSW or LMHC preferred
- Prior case management experience preferred
- Experience using HMIS or similar data systems preferred
- Experience in residential programs or working with individuals experiencing homelessness strongly preferred
- Experience with mental illness, substance use, or co-occurring disorders desirable
- Strong documentation, communication, and crisis-response skills
- Ability to work independently, prioritize tasks, and maintain confidentiality
Work Expectations
- Reliable attendance and professional presentation
- Ability to work in a fast-paced environment with minimal supervision
- Willingness to participate in on-call rotation and occasional overtime
- Positive interactions with clients, staff, and partners
- Commitment to agency values and high-quality service delivery
Benefits
- Paid Time Off (PTO)
- Medical, Dental, Vision, Life Insurance, 403(b), LegalShield, Aflac (voluntary benefits)
- Employer-paid: $15,000 Life Insurance & $15,000 AD&D
- Dependents & Domestic Partners eligible for coverage under all available plans
Company DescriptionPride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Company Description
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.