Area Chief Engineer - M&R Hotel Management, NY

Job Description

Job Description

Area Chief Engineer at Hilton Garden Inn & Hotel Alameda

SUMMARY:

Area Chief Engineer is the senior technical resource for engineering operations, responsible for advanced repairs, mentoring staff, managing vendors, and ensuring property-wide safety and compliance at the assigned hotels.

Key Responsibilities

• Lead diagnosis and repair of complex HVAC, plumbing, electrical, and building control systems.
• Manage work orders and delegate assignments to Line Engineer I, II and Supervisor.
• Serve as Engineer-on-Duty and lead rounds, inspections, and shift reporting.
• Coordinate with outside contractors and vendors on large projects or specialized repairs.
• Maintain current knowledge of applicable federal, state, and local building codes and regulations.
• Use preventive maintenance systems and software to track asset condition and repair schedules according to Brand and M&R Standards.
• Oversee maintenance inventory and order supplies as needed.
• Report to work on time and in full uniform, and uphold a professional appearance and conduct in all guest and team interactions.
• Train and mentor fellow team members by sharing technical knowledge and hands-on skills.
• Independently troubleshoot maintenance issues, identify root causes, and implement high-quality repair solutions.
• Maintain accurate records of completed work, project updates, and equipment status in designated logs or software.
• Clean, lubricate, and maintain tools and equipment; ensure proper storage after use.
• Safeguard assigned tool pouch and equipment in accordance with engineering department standards.
• Monitor facility systems and respond to malfunctions or emergencies in a timely, effective manner.
• Maintain operational knowledge of fire sprinkler and emergency power systems; support safety and emergency protocols.
• Identify opportunities for energy savings and submit recommendations to management.
• Respond to building emergencies and act quickly to protect guests, staff, and assets.
• Restore systems to normal operations efficiently after disruptions or emergency incidents.
• Comply with all departmental safety procedures and support an accident-free work environment.
• Identify and immediately address any unsafe or hazardous conditions affecting guests or employees.
• Record and interpret meter readings, pressure gauges, and monitoring systems as assigned.
• Log daily activities, work orders, and shift issues to support effective team communication.
• Maintain cleanliness and organization in all engineering and maintenance work areas.
• Delegate additional assignments to engineering team to maintain property operations at highest level.
• Communicate with engineering team regarding work status, required materials, and delayed tasks.
• Follow up on back-ordered parts or supplies to ensure timely project completion.
• Reference and ensure entire engineering team adhere to company Standard Operating Procedures (SOPs) as part of daily operations.
• Comply with all policies in the M&R Employee Handbook and perform additional duties as assigned by management.

Qualifications

• High school diploma or GED required;
• HVAC and EPA certification required with Electrical or plumbing trades a plus
• 4–6 years of hands-on facilities maintenance experience, including at least 3 years in a supervisory or lead technician capacity.
• Universal EPA (CFC) certification required; other trade certifications preferred.
• Strong knowledge of MEP systems, building automation, and guest service standards.
• Able to lift 50 lbs, operate lifts, and work at heights up to 50 feet.
• Strong leadership, documentation, and troubleshooting abilities.