Job Description
Job Description
Job Overview
We are seeking a professional and detail-oriented Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, handle billing and insurance verification, and maintain accurate patient records. This role requires excellent communication skills, proficiency with dental office management systems, and a strong understanding of healthcare documentation and terminology. The Dental Receptionist will play a vital role in ensuring smooth clinic operations and delivering exceptional patient service.
Responsibilities
- Greet patients warmly and provide outstanding front desk customer service
- Schedule, reschedule, and confirm patient appointments using Dentrix Ascend
- Verify insurance coverage and benefits, including third-party payers
- Collect payments, process billing, and perform collections as needed
- Manage patient check-in and check-out procedures efficiently
- Maintain accurate dental records, medical records, and documentation review processes in compliance with HIPAA regulations
- Handle multi-line phone systems with professionalism and proper phone etiquette
- Support administrative tasks such as filing, data entry (10 key typing), and managing office supplies
- Ensure compliance with health information management standards and confidentiality protocols
- Perform clerical duties including faxing, mailing, and maintaining organized filing systems
Experience
- Prior experience in a dental office or medical administrative support role is highly preferred
- Demonstrated knowledge of dental terminology, insurance verification processes, and health information management systems
- Proficiency in Microsoft Office Word and dental practice management software such as Dentrix
- Strong understanding of HIPAA regulations and patient confidentiality standards
- Bilingual abilities are a plus to serve diverse patient populations
- Excellent communication skills with professional phone etiquette and customer service orientation
- Ability to multitask efficiently in a fast-paced environment with attention to detail in documentation review and data entry
Join our team to provide exceptional administrative support within a well-established dental practice dedicated to quality patient care.
Job Type: Part-time
Benefits:
- Employee discount
Work Location: In person
Company DescriptionOur family-oriented periodontal practice is seeking a compassionate and dependable receptionist. We pride ourselves on a warm, caring, and fun-loving team environment where everyone supports one another. This role is perfect for someone who enjoys patient interaction, thrives in an organized setting, and values being part of a close-knit team.
Company Description
Our family-oriented periodontal practice is seeking a compassionate and dependable receptionist. We pride ourselves on a warm, caring, and fun-loving team environment where everyone supports one another. This role is perfect for someone who enjoys patient interaction, thrives in an organized setting, and values being part of a close-knit team.