Retail Customer Service Representative
Richmond Ceramic Tile Inc
New York, NY, USA
6/14/2022
Retail
Full Time
Job Description
Job Description
- Front of house customer service
- Greeting customers and assisting them with their inquiries
- Answering phones calls and taking detailed messages
- Processing and reviewing payments from customers
- Reviewing orders from sales associates and working with team to correct mistakes
- Calling vendors for updated tracking and shipping information
- Work schedule non negotiable 8-5
- Provides reasonable and timely information to clients and staff as it pertains to their orders
- Oversee receivables and call customers when merchandise has arrived
- Relay information to staff when delays are happening to avoid customer dissatisfaction
- Have a pleasant and healthy attitude
- Call vendors for price concessions and alternatives for out of stock materials
- Periodic bank runs to deposit end of day sales
- Assisting in sales when needed
Company DescriptionRetail / Wholesale of Luxury Tile, Plumbing, Counters and Kitchen Products.
Company Description
Retail / Wholesale of Luxury Tile, Plumbing, Counters and Kitchen Products.
