Lifestyle Director - Luxury Residential Amenities (Brooklyn)

Job Description

Job Description

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This is a full-time position with an annual salary of $80,000. Some flexibility is required for social events and scheduling emergencies.

Are you passionate about delivering best-in-class service in a luxury setting? NFC Amenity Management, the nation's leading provider of amenity and hospitality services, is seeking a dynamic Lifestyle Director to oversee amenity operations at one of New York City’s premier residential communities.

This role is a unique opportunity to lead a high-performing team and curate exceptional experiences across fitness, spa, and pool services in a luxury high-rise setting.

Key Responsibilities

• Oversee daily operations of on-site amenities including fitness, spa, and pool facilities.
• Serve as the visible leader of the operation, exemplifying its core values and setting the standard for service excellence.
• Manage, motivate, and train a team of amenity professionals to ensure a culture of excellence, accountability, and proactive customer service.
• Oversee and track staff attendance and job performance to ensure service standards are met.
• Collaborate with property management and residents to deliver engaging lifestyle programming and resident events.
• Set and enforce service expectations, SOPs, and performance standards across all departments.
• Ensure facility standards, cleanliness, safety protocols, and equipment maintenance are upheld.
• Adhere to and enforce OSHA and Department of Health regulations and safety standards.
• Provide operational reporting and participate in budget management and staffing planning.
• Proactively identify and recommend necessary repairs and potential facility upgrades.
• Serve as the property’s on-site ambassador for NFC Amenity Management, upholding the brand’s reputation for luxury and reliability.

Qualifications

• 3+ years of experience in hospitality or amenity operations, preferably within luxury residential, hotel, or spa settings
• Proven leadership experience managing multidisciplinary teams (fitness, spa, pool, or concierge)
• Exceptional interpersonal, communication, and organizational skills
• A passion for delivering outstanding resident and guest experiences
• Experience implementing service standards and team training initiatives
• Certified Pool Operator (CPO) license is a plus, but not required
• Ability to work flexible hours, including evenings, weekends, and holidays as needed

Why Join NFC?

At NFC, we give the best of ourselves every day. You’ll be joining a national team recognized for innovation, service excellence, and creating elevated residential lifestyles. We offer:

• Competitive compensation
• Professional development opportunities
• A supportive leadership team and growth-oriented culture
• Weekly Pay

We are seeking a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are a must! Experience in fitness management is a plus, and experience in event planning is preferred.

Check out our website at nfcam.com and join our Social Networks:

https://www.instagram.com/nfcamenitymanagement/?hl=en

https://www.facebook.com/pg/NFC-Amenity-Management-1720447584877743/pos…

https://www.linkedin.com/company/nfc-amenity-management

Benefits

• Weekly Pay!
• Paid Training.
• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
• Start earning generous paid time off as of your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-term disability income is offered to qualifying employees in applicable areas.

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

#ZR

INDNFC

At the time of this ad, the pay is $80,000. Similar positions have been posted for other locations at $65,000 to $100,000.

Company DescriptionSince 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.

The difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.

NFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.

Company Description

Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.\r\n\r\nThe difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.\r\n\r\nNFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.