Job Description
Job DescriptionSalary: $70,000-$110,000 Annually
Quality Engineer
Our Technology:
Were the world leader in Resilient Positioning, Navigation and Timing (R-PNT) solutions that improve the reliability, performance, and safety of critical high-risk operations, even in GPS/GNSS denied environments. We provide virtually fail-safe GNSS and PNT solutions and applications for military and government contract customers.
We are seeking a proactive and detail-oriented Quality Engineer to serve as the primary point of contact for our customers and a vital link to internal stakeholders. As a key member of our cross-functional team, you will leverage your strong interpersonal and communication skills to collaborate effectively with engineering, manufacturing, and quality personnel, while delivering timely and insightful feedback to customers. This position offers a dynamic, fast-paced work environment with significant opportunities for professional growth and development.
How you will Contribute:
- Evaluate customer contracts/Terms & Conditions to provide assessments of quality-specific clauses
- Oversee the tracking and analysis of customer performance scorecards for strategic and high-value accounts, ensuring accurate representation of quality metrics and delivery performance
- Serve as the primary liaison between the company and customer representatives during on-site source inspections, ensuring clear communication and alignment on quality expectations
- Support final shipping inspection process, ensuring all materials, components, and final products meet Quality standards and customer specifications
- Serve as the primary lead for managing and resolving customer-issued SCARs, ensuring timely and thorough responses that meet customer expectations and industry standards
- Act as the primary coordinator for customer-mandated First Article Inspections (FAIs) on custom or special programs, ensuring compliance with AS9102 standards or customer-specific requirements
What You Bring to Safran Federal Systems:
Education & Experience:
- BS Degree in Engineering with 5+ years of professional quality experience. Alternatively, a degree in a science-related field combined with equivalent industry experience will be considered.
- Prior experience supporting Aerospace, Defense, or Government customers is a plus.
- Eligibility for or possession of a DoD Security Clearance is preferred.
Quality & Compliance Expertise:
- Strong working knowledge of ISO 9001 and related quality systems.
- Demonstrated ability to apply quality tools such as Pareto analysis, Fishbone diagrams, % whys, FMEA, and control charts.
- Experience implementing AS9100 standards is a plus.
- Skilled in completing customer-specific quality documentation and onboarding forms.
Analytical & Technical Skills:
- Proficient in extracting and analyzing KPI metrics, identifying trends and lead Root Cause Analysis and Corrective Action implementation.
- Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint); experience with PLM tools.
- Strong systems thinking and continuous improvement mindset.
Communication & Collaboration:
- Excellent verbal and written communication skills, with the ability to convey complex information to both technical and non-technical audiences.
- Comfortable engaging with customers and internal stakeholders at all organizational levels.
- Able to work independently and collaboratively within cross-functional teams.
Personal Attributes:
- Quick learner with the ability to understand and adapt to organizational processes.
- Strong problem-solving skills and a proactive approach to challenges.
- Highly organized with keen attention to detail.
- Self-motivated, confident, and enthusiastic with a strong sense of initiative.
- Capable of managing multiple priorities in a fast-paced environment.
Travel:
- Position based in the U.S. with occasional travel (up to 10%) to customer sites or alternate facilities.
About Safran Federal Systems
Safran Federal Systems is a proudwinner of prestigious 2025 USA TODAY and Rochester D&C Top Workplaces Awards!
In 2022, Safran acquired Orolia, now Safran Trusted 4D, the world leader in Resilient PNT. At the intersection of critical infrastructure and national defense, Safran Trusted 4D solutions govern and protect the integrity of systems that shape the world. In early 2019, Orolia Defense & Security spun off as a separate entity from its parent company Orolia, with the mission of providing resilient Positioning, Navigation and Timing (PNT) solutions and custom engineering services to U.S. Government agencies, U.S. Defense organizations, and their contractors.
In August of 2019, Safran Federal Systems acquired Talen-X, a U.S. company specializing in advanced GNSS (Global Navigation Satellite System) Simulation solutions and Interference, Detection, and Mitigation (IDM) technologies. Talen-X's portfolio was an ideal fit and has helped to enhance Safran FS's overall offerings. The acquisition enabled Talen-X's existing resources, operations and capabilities to be scaled and accelerated to better support the warfighter. Read the press releasehere.
Safran Federal Systems operates as a proxy-regulated company, Free of Foreign Ownership, Control, or Influence (FOCI). As such, Safran FS Defense & Security is approved to work on the full spectrum of U.S. Government classified and unclassified projects and is positioned to support strategic partnerships in the development of key PNT technologies for the defense market.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Please note this description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.