Job Description
Job Description
Job Title: Youth Case Coordinator, PACC
Job Summary:
We are currently seeking a Youth Case Coordinator for our youth initiative, Planning Alternatives & Creating Community (PACC) program within the Pretrial Services Department. The Youth Case Coordinator role involves working with justice system-involved 16–27-year-old participants. This role demands flexibility, creativity, relatability and persistence to effectively connect with young adults. The Youth Case Coordinator will build meaningful relationships with participants both in the office and within the community, meeting them where they are and providing services that open new opportunities. In this position, the Youth Case Coordinator will work collaboratively with the team to develop and implement innovative strategies for youth engagement, such as group activities, field trips, and tangible incentives. Fieldwork within the larger NYC community is a key component of the role, as is the ability to work closely with young adults to empower and support their growth and success.
The PACC initiative at CASES is focused on supporting justice-involved youth aged 16-27. Our team, which includes Youth Case Coordinators, Youth Clinical Case Coordinators and Youth Engagement Specialists work to help young people achieve and maintain pretrial compliance while providing a range of youth-focused services, such as incentivized work programs, to support early intervention and long-term success. We emphasize proactive, sustained engagement in the community, fostering pathways to education and employment, and connecting participants with community partners dedicated to helping them reach their goals.
Salary: The salary for this role is $57,680 per year
Shift Hours: This position is full-time Monday - Friday from 9:00 AM - 5:00 PM
Location Address: 4 West 125th Street, New York, NY 10027. Our office is easily accessible by public transportation.
Workplace Flexibility: Hybrid - Staff member will have one remote day per week after successfully completing the orientation period.
What You Will Be Doing:
- Provide supervision services to a caseload of predominantly 16–27-year-old pretrial participants.
- Conduct biopsychosocial intake assessments and initial orientation sessions with newly assigned participants to assess for needs, review supervision conditions, and create a reporting schedule.
- Consistently assess and collaborate with a client centered approach to determine any goals and/or areas of concern that participants require or request support with.
- Conduct individual supervision meetings and phone check-ins both at the office and in the community.
- Work collaboratively with the team to generate and implement ideas for effective youth-focused engagement tactics (such as groups, field trips, and tangible incentives) Effectively engaging and building a trusting rapport with participants and provide all services in a manner that is gender-responsive, trauma-informed, and that adheres to the core principles of risk-need-responsivity.
- Utilize Motivational Interviewing (MI) and Cognitive Behavioral Therapy (CBT) techniques, such as Rewire to engage with participants and address patterns of behavior that have contributed to justice involvement (training will be provided).
- Link participants to services and treatment based on their eligibility, preferences, and needs (as well as provide escort to community services as needed).
- Maintain collaborative relationships with community providers and other identified individuals in participants’ support networks.
- Work collaboratively with court staff and pretrial staff to facilitate and ensure assigned participant’s successful completion of mandated supervision appointments and court appearances.
- Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor.
What We Are Looking For:
- Bachelor’s degree or equivalent experience
- Minimum of 2-3 years’ experience working in human services, with young adult (16-27 yr. old) populations who experience substance use, mental health, complex trauma, and/or justice-system involvement
- Knowledge of community treatment, support services and resources tailored towards youth
- Knowledge of the criminal legal system, court processes and alternative to detention/incarceration services
- Must be able to lift 5-10 lbs
- Must be able to sit for extended periods
- Must be able to navigate 5 boroughs of NYC and perform field work in a variety of weather conditions
Preferred Qualifications:
- Spanish speaking preferred
- Individuals with lived experience strongly encouraged to apply
Employee Benefits:
CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:
- Medical
- Dental
- Vision
- Vacation and Paid Time Off – starting at 25 days
- 12 Paid Holidays per year.
- Retirement 403(b) Competitive matching up to 6%.
- Employee Referral Program
Our Values
At CASES, we like to move with PURPOSE, which reflects our values:
PEOPLE| Hold people’s stories with dignity
UNITY| Commit to a shared mission
RESPECT| Celebrate the strength of diversity
PROGRESS| Always work to improve
OPTIMIZE| Make the best use of resources
SOLUTIONS| Work together to solve problems
EMPATHY| Seek to understand others
Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.
CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.
Monday - Friday from 9am to 5pm ET.
35 hours per week excluding breaks.