Job Description
Job Description
Position Title: Case Manager
Department: Health and Human Services
Job Location: 20 Washington Square North, New York, NY
Job Status: Temporary
Availability: Monday-Friday, 9:00am-5:00pm
About Greenwich House
Founded in 1902 as a settlement house to help New York’s increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness supports, education and personal enrichment, and skills building and cultural experiences.
Position Summary
Provide individualized case management and informational services to enable seniors to live with independence and dignity in their own homes. Services are provided in concert with senior center directors and other agency staff to identify and assist clients in need. Carry a caseload of long-term and short-term clients.
Primary Responsibilities:
- Conduct client intake and assessments to determine their needs.
- Provide information, case assistance, referral, supportive counseling, and follow up to assist with financial, social, health, and mental health needs.
- Facilitate applications and renewals for benefits including SNAP, Medicaid, Medicare, Access-a Ride; assist with referral and connections to legal services, medical care, mental health services, home care, housing, and advocacy with public and private systems.
- Timely documentation of services provided and client status in agency records and online data base (STARS), according to DFTA and Greenwich House guidelines.
- Perform other tasks and special projects as assigned by direct supervisor.
- Interact with all levels of personnel, customers and clients of Greenwich House and maintains cordial business relationships with the agency's other programs.
Qualifications:
- BSW, MSW
- Experience working with the elderly and/or with at-risk populations.
- Fluent with benefits and entitlements.
- Must have interpersonal skills, ability to engage clients and families.
- Capacity to assess functional, cognitive, social status of clients.
- Must be able to work at other Greenwich House Senior Centers, off-site locations, and conduct occasional home visits.
- Ability to identify and intervene in crisis situations.
- Ability to work collaboratively with interdisciplinary team to accomplish program goals and adapt to changing environment.
- Excellent written and verbal communication skills; proficient computer skills including Microsoft Word, Excel
- Working knowledge of Spanish or Chinese, preferred. Russian or French, a plus.
Reasonable Accommodations Statement
To perform this job successfully, a successful candidate must be able to perform satisfactorily each essential duty. Reasonable accommodation may be made to enable qualified candidates with disabilities to perform these duties.
Equal Employment Opportunity
Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. All employment decisions and administration of all personnel policies are without regard to an applicant or employee’s actual or perceived race, religion, sex, age, national origin, creed, color, gender, sexual orientation or affectation, gender identity or expression (including transgender status), predisposing genetic characteristic, genetic information, pregnancy, ancestry, ethnicity, citizenship, alienage, military or veteran’s status, physical or mental disability, status as a victim of domestic violence, stalking offense and sex offenses, marital status, partnership status or any other status protected by federal, state or local law. For more information regarding Greenwich House and our EEO statement, please visit https://www.greenwichhouse.org/about/