Job Description
Job Description
Position Summary
A valued contributor to our respectful and rewarding work culture, the Security Supervisor oversees an assigned team of security guards and performs regular onsite security checks to ensure adherence to company procedures, protocol and best practices. In mentoring and supporting the security guard team in all efforts, the Security Supervisor works to swiftly and professionally resolve potential threats within assigned areas to meet contractual obligations and exceed client expectations.
In alignment with fellow security staff and Operations' teams, the Security Supervisor fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience.
WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY?
Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us.
Here is some of what we offer our valued security staff:
- Weekly pay
- Internal growth opportunities
- Flexible scheduling opportunities
- Employee PERKS program, including discounts on everyday purchases with many of our partners
Essential Job Responsibilities:
- Supervises onsite security guard team to ensure adherence to company procedures, protocol and best practices are being adhered to
- Performs regular onsite security checks to ensure that security guards on post assignment are performing the required tasks and functions, providing assistance when needed
- Responds swiftly to breach alerts reported by security guard staff on duty per applicable methods
- Oversees the company scheduling platform to confirm "clock-ins/clock-outs" are being completed for each scheduled shift per company protocol
- Responds to escalated situation alerts from security guard team with professionalism and expediency according to company protocol
- Mentors and supports security guard team in their efforts to meet contractual obligations and exceed client expectations
- Follows procedures for fire prevention, property patrol, and incident reporting
- Adheres to all Company service and operating standards
- Additional tasks as needed
Minimum Qualifications/Requirements:
- Minimum Three (3) Years of Supervisory Experience
- Valid Driver's License
- Valid CPR-AED certification is a plus.
- Military experience and/or Veteran Status a plus!
- Excellent communication and writing skills to complete reports
- Client pre-employment background screening
- Exceptional work ethic.
Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients.
Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at HRresolutions@arrowsecurity.net. Please include your full name, contact information and details about your request in the email.