Guest Services Coordinator
Job Description
Job Description
Requirements & Qualifications:
- 1 year minimum Client Services experience
- Takes pride in personal presentation and attention to detail
- Full-time availability preferred
- Part-time availability OK
- One weekend day and some evenings required
- Computer proficiency
- Well-developed verbal communication skills
- A positive, upbeat, and personable demeanor
- Strong organizational skills and ability to multi-task
- A passion for the Beauty Industry a plus
- Must be dependable
Essential Duties & Responsibilities:
- Ensure clients receive the highest level of quality service in all points of contact: in the store, over the phone, and via electronic communication
- Greeting clients and checking them in for appointments
- Opening cash registers and preparing the salon for the day
- Scheduling appointments and parties
- Appointment Book Management
- Appointment Confirmations
- Taking payment for services & products
- Maintaining a pristine guest reception area, exhibiting strong attention to detail in presentation and cleanliness standards
The Guest Services Coordinator ensures that exceptional luxury service standards and hospitality are consistently communicated to all customers through all customer contact points, including in-person and over the telephone. You will be responsible for hospitality services as it relates to in-store client experience. Greeting every guest promptly and with special care, you'll ensure that each and every guest's experience is unparalleled.
Join the Shear Ego team and find a career filled with strong compensation, opportunity for advancement, and support for professional growth. With Shear Ego, you’ll be joining a tradition which has spanned nearly five decades in Greater Rochester!
Company DescriptionShear Ego essentially created the beauty business in Greater Rochester and continues to lead it. Setting trends, crafting styles, and creating looks is the Shear Ego brand.
We offer Salon, Spa, and Barber services to meet the diversified wants & needs of our wide range of clientele.
Join the Shear Ego team and find a career filled with strong compensation, opportunity for advancement, and support for professional growth. With Shear Ego, you’ll be joining a tradition which has spanned nearly five decades in Greater Rochester!
Company Description
Shear Ego essentially created the beauty business in Greater Rochester and continues to lead it. Setting trends, crafting styles, and creating looks is the Shear Ego brand.\r\nWe offer Salon, Spa, and Barber services to meet the diversified wants & needs of our wide range of clientele.\r\n\r\nJoin the Shear Ego team and find a career filled with strong compensation, opportunity for advancement, and support for professional growth. With Shear Ego, you’ll be joining a tradition which has spanned nearly five decades in Greater Rochester!