Juvenile Supportive Case Manager

Job Description

Job Description

Overview

Community Missions, Inc. is seeking a compassionate, skilled Supported Case Manager to provide direct case management services for juvenile probationers and foster care re-entry youth. This role plays a critical part in our restorative justice and youth violence reduction strategy—working closely with families, law enforcement, social services, and the courts to help youth succeed.

You’ll maintain a safe environment, build positive relationships, ensure compliance with regulations, and deliver structured programming to support the personal growth and rehabilitation of at-risk youth.

Key Responsibilities

• Provide direct case management and counseling to youth and families.

• Collaborate with police, DSS, probation officers, and court personnel to track progress and address concerns.

• Facilitate intake procedures, including assessments, drug testing, and referrals to medical/mental health services.

• Deliver structured programming in life skills, conflict resolution, and restorative justice principles.

• Maintain accurate case notes, progress reports, and court documentation.

• Support and monitor youth participation in school, appointments, and community activities.

• Ensure safe, clean, and compliant meeting spaces and group settings.

• Carry agency cell phone for 24-hour on-call accessibility.

Qualifications

• Education: Master’s in Social Work preferred; Bachelor’s in Social Work, Social Sciences, or related field; Associate’s in Human Services minimum.

• Experience: Minimum 2 years working with at-risk youth; strong knowledge of Juvenile Justice & Family Court processes; crisis intervention and conflict resolution skills.

• Requirements: Minimum age 21, valid infraction-free NYS Driver’s License, Red Cross certification (provided if needed).

• Strong communication, documentation, and small group facilitation skills.

Company DescriptionCommunity Missions of Niagara Frontier, Inc. (CMI) has provided a unique blend of services to address the needs of the Niagara community since its founding in 1925.

The agency serves a diverse set of populations including youth, adults, families, homeless, juvenile justice involved youth, youth and adults with psychiatric challenges, persons living with HIV/AIDS, trafficked youth and adults, and ex-offender parole individuals. In general, CMI serves a vulnerable population of individuals that, through a variety of circumstances, have been marginalized, overlooked and challenging in their presentations and behaviors.

Mission Statement
Community Missions provides integrated human services that meet people where they are and help them find and elevate their place in the world.

Community Missions’ Benefits:
Competitive pay with generous paid time off

Flexible scheduling

Agency contribution to health insurance plans (includes domestic partnerships)

Employee-contributable 403(B) retirement plans & supplemental insurances

Training, certification, and supervision for licensure opportunities

Strong internal promotion potential

Free parking at all work sites

Employee wellness programs

Staff appreciation and recognition events

Honored as one of WNY’s Healthiest Employers

Apply Today:
Make a direct impact in your community by joining a team that values care, compassion, and commitment.

Company Description

Community Missions of Niagara Frontier, Inc. (CMI) has provided a unique blend of services to address the needs of the Niagara community since its founding in 1925.\r\n\r\nThe agency serves a diverse set of populations including youth, adults, families, homeless, juvenile justice involved youth, youth and adults with psychiatric challenges, persons living with HIV/AIDS, trafficked youth and adults, and ex-offender parole individuals. In general, CMI serves a vulnerable population of individuals that, through a variety of circumstances, have been marginalized, overlooked and challenging in their presentations and behaviors.\r\n\r\nMission Statement\r\nCommunity Missions provides integrated human services that meet people where they are and help them find and elevate their place in the world.\r\n\r\nCommunity Missions’ Benefits:\r\nCompetitive pay with generous paid time off\r\n\r\nFlexible scheduling\r\n\r\nAgency contribution to health insurance plans (includes domestic partnerships)\r\n\r\nEmployee-contributable 403(B) retirement plans & supplemental insurances\r\n\r\nTraining, certification, and supervision for licensure opportunities\r\n\r\nStrong internal promotion potential\r\n\r\nFree parking at all work sites\r\n\r\nEmployee wellness programs\r\n\r\nStaff appreciation and recognition events\r\n\r\nHonored as one of WNY’s Healthiest Employers\r\n\r\nApply Today:\r\nMake a direct impact in your community by joining a team that values care, compassion, and commitment.