Security and Facilities Manager

Job Description

Job Description

POSITION PURPOSE

If you are looking for a challenging and rewarding career in the financial services industry with a company that is committed to its mission, vision and values, we encourage you to apply for a position at Heritage Financial Credit Union. Here you will find a supportive and collaborative work environment where you can make a difference in the lives of our members and our community. We offer a competitive salary, comprehensive employee benefits package, and generous PTO policy.

SALARY: $74,000 - $82,500 (based on experience)

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

1. Lead, develop, and partner with the Facilities team members through the following: Adhere to the periodic performance conversations as directed by Human Resources. Ensure department staff supports and executes a frictionless interdepartmental experience for colleagues at all levels of the organization. Ensure necessary support is provided to staff as it relates to training, resources, and a suitable working environment.
2. Manage credit union owned/operated properties: Facilitate and ensure effective Leases which provide for the Credit Union as Landlord and/or Tenant. Manage Tenant/Landlord relationships on behalf of the Credit Union ensuring adherence to agree upon terms and mitigating any associated risk. Execute space planning directives from executive management and all ancillary components of such directives. Ensure all Credit Union facilities are effectively maintained, allowing the organization to operate in safe and reasonable manner for employees and members. Lead the design, construction, renovation, and maintenance for all credit union properties with internal resources and/or external partners.
3. Manage departmental expenses through budgeting, invoices and appropriate expense management.
4. Provide inter-departmental support as it relates to security, facilities, and mail/package delivery services.
5. As the Credit Union’s designated Security Officer: Maintain, in accordance with regulatory standards, the Credit Union’s Security Program, maintain all security-related equipment, policies and procedures while ensuring departmental adherence to their use and execution. Ensure compliance with the Credit Union Security Program in response to critical incidents. Timely reporting to all staff and/or executive management in the event of critical incidence as required. Maintain and develop appropriate relationships with law enforcement and security-related groups. This includes membership with the MHFSOA as a resource to the Credit Union in tracking local security/fraud threats in the area. Coordinate image retrieval and site access for law enforcement or other governmental entities as appropriate. Collaborate on interdepartmental employee relations matters, maintaining necessary confidentiality. Develop, maintain, and deliver or coordinate with appropriate outside partners to arrange, security-related training for the organization.
6. Administer the Credit Union’s Business Continuity Program (BCP) through the following: Ensure compliance with federal and state regulatory requirements relating to business continuity. Periodic maintenance of the BCP to ensure the program is up-to-date and accurately reflects staffing, current locations, technologies, and resources. Conduct the annual BCP table-top to ensure a well-informed senior management team, and to enhance the BCP with feedback from Credit Union leadership.
7. Ensure departmental Service Level Agreements are adhered to as committed.
8. Develop and present material relative to Facilities and Security to senior-level positions within the Credit Union.
9. Participate in the annual budgeting process for both the Security and Facilities Dept. and cross-departmental needs relating to facilities and security.
10. Maintain assets and proactively prepare for replacements.
11. Perform other duties as directed for which the employee’s knowledge, skills, and experience support.

Requirements

EDUCATION/CERTIFICATION:

4-year college degree preferred plus 5+ years’ experience in security and facilities for a financial institution or closely-related organization. CRVPM Certification levels I and II within 12 months of employment. CRVPM Certification levels III and IV within 24 months of employment.

KNOWLEDGE:

NY and PA landlord tenant laws. State and Federal regulations governing Security Management Programs in the financial services industry.

EXPERIENCE:

Significant and demonstrated experience reading, interpreting, and negotiating contracts (e.g., lease and business contract review) Significant experience managing facility, security, landlord and tenant relationships. 5+ years leadership experience. Experience using P.C. based software including Microsoft Office, etc.

SKILLS/ABILITIES:

Ability to project a professional appearance and positive attitude at all times. Excellent project management and communication skills including the ability to communicate complex compliance issues to staff.