Service Technician
Job Description
Job DescriptionDescription:
Service Technician – Join Our Growing Team!
Overview
Imagine wrapping up a fulfilling day’s work and driving home in a company vehicle—while enjoying the potential for a 4-day workweek! At Cook Properties, we prioritize work-life balance and take pride in rewarding our team members. Join us and become part of the Cook Community!
We are seeking a Service Technician to support our expanding portfolio. Cook Properties is New York State’s largest owner and operator of manufactured housing communities, managing 100+ communities with over 7,000 home sites, along with 200,000+ square feet of commercial, retail, and office space, and 2,000 self-storage units.
What You’ll Do
As a Service Technician, you will play a key role in maintaining and enhancing our communities. Responsibilities include:
- Perform routine and preventative maintenance and repair tasks across multiple properties
- Completing work orders efficiently while following maintenance procedures
- Keeping grounds clean, including trash removal and dumpster preparation
- Tracking and managing material and supply inventory
- Overseeing work performed by outside contractors as needed
- Conducting interior and exterior repairs on park-owned mobile homes (painting, appliances, heating systems, plumbing, skirting, doors, windows, etc.)
- Addressing plumbing and electrical issues, both in mobile homes and underground systems
- Upholding customer service standards and ensuring a high-quality living environment
- Conducting regular property walk-throughs to maintain community standards
- Delivering notices and lease violations as needed
- Staying up to date on industry best practices through training and technical reading
- Adhering to job-related safety regulations and company policies
- Seasonal work, including snow plowing in winter and lawn care in summer
- Performing additional duties as assigned
The duties listed above represent key responsibilities but are subject to change as business needs evolve.
What We’re Looking For
We’re seeking candidates who are:
- Comfortable working outdoors 80–90% of the time, year-round
- Willing to travel between multiple communities
- Knowledge and experience with well pumps and jetting sewer lines
- Ability to work independently and manage time effectively.
- Excellent communication and customer service skills.
- Proficient with tablets and mobile devices for paperwork and communication
- Experienced (2+ years) in grounds maintenance, construction, or related fields
- Interested in a career within property management
- Hold a valid driver’s license with an acceptable driving record
- Strong in organization, time management, and communication skills
Preferred: High School Diploma
What We Offer
- Competitive Medical, Dental & Vision Insurance
- 401(k) Match
- Paid Time Off (PTO)
- Flexible Scheduling
- Employee Assistance Program (EAP)
- Life Insurance
We are an equal opportunity employer and welcome applicants from all backgrounds. If you're looking for a hands-on role with a company that values its team, we’d love to hear from you!
Requirements: