Patient Navigator-Behavioral Health

Job Description

Job Description

The Behavioral Health Patient Navigator assists individuals in accessing and navigating mental health and substance use treatment services. In collaboration with Medical Providers, the Behavioral Health Patient Navigator ensures patients receive clear guidance, coordinated care, and access to essential resources throughout their healthcare journey. The Patient Navigator also addresses critical barriers to care and health-related social needs, such as poverty, housing instability, rent burden, and lack of health insurance for behavioral health patients.

Experience

• Education – An associate (A.A.) degree with 2 years of experience, or a Bachelor’s degree with 1+ years of experience in a clinical, medical, or mental health setting.
• 1+ years’ of experience working with Behavioral Health and/or Substance Use disorder patients is preferred.
• Proficiency in the use of EMR, experience in medical chart review, including MS Excel, MS Word, PowerPoint, and internet navigational skills; and highly developed interpersonal and communication skills.
• Bilingual Preferred. Proficiency in English and Spanish or Chinese, both written and spoken language.
• Experience working in medical settings and interacting collaboratively with medical teams. Possess a working knowledge of HIPAA regulations; FQHC experience preferred.
• Excellent communication and organizational skills with professional demenor.

Company DescriptionAt Betances Health Center (Betances) we foster a welcoming and family-centered organization full of empathy, courtesy and respect. We educate and prepare our staff to provide all patients with the best care regardless of race, ethnicity, religion, sexual identity or insurance status. Betances does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, marital status, disability, genetic information, age, military service, or status as a covered veteran in accordance with applicable federal, state and local laws.

Company Description

At Betances Health Center (Betances) we foster a welcoming and family-centered organization full of empathy, courtesy and respect. We educate and prepare our staff to provide all patients with the best care regardless of race, ethnicity, religion, sexual identity or insurance status. Betances does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, marital status, disability, genetic information, age, military service, or status as a covered veteran in accordance with applicable federal, state and local laws.