Job Description
Job DescriptionWe are looking for a skilled Technical Writer to join our team on a long-term contract basis in Canandaigua, New York. This role focuses on creating and maintaining high-quality technical documentation that supports users and enhances product understanding. You will collaborate with various teams to gather information and ensure content aligns with organizational standards.
Responsibilities:
• Develop and update technical documents such as user guides, manuals, FAQs, and release notes to assist users in understanding products.
• Work closely with engineers, product managers, and subject matter experts to collect, verify, and integrate technical details.
• Structure and organize documentation to enhance clarity, usability, and consistency.
• Ensure all materials meet quality standards, adhere to branding guidelines, and comply with accessibility requirements.
• Regularly review and revise documentation to incorporate product updates and improvements.
• Track and manage versions of technical content to maintain accuracy across releases.
• Contribute to the creation and refinement of style guides and templates to uphold documentation best practices.
• Identify opportunities to improve content delivery and support user needs effectively.• Minimum of 2 years of experience in technical writing or a related field.
• Strong proficiency in creating user-focused documentation, including manuals, guides, and FAQs.
• Ability to collaborate effectively with cross-functional teams, including engineers and product managers.
• Excellent organizational skills for structuring and managing content.
• Familiarity with documentation standards, accessibility requirements, and quality assurance processes.
• Experience with version control and content management systems.
• Knowledge of technical writing tools and software.
• Strong communication skills, both written and verbal, to convey complex information clearly.