Workplace Manager

Job Description

Job DescriptionOur Company

Arch is a Series A financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes.

Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch.

Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes.

We are a fast-growing, dynamic team of 120+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale.

The Role

As Arch’s Workplace Manager, you’ll play a vital role in keeping our New York HQ running smoothly while supporting our growing team of 130+. You’ll make sure the office is set up for great work, from managing vendors to streamlining systems, planning events and creating a space that feels organized and welcoming. This is a hands-on role with real impact, ideal for someone who’s proactive, detail-focused, and energized by making everyday work better for everyone.

Your responsibilities will include:

• Managing day-to-day office operations, ensuring a clean, organized, and well-stocked environment

• Serving as the first point of contact for all in-office needs and ensuring a welcoming atmosphere for guests, clients, and employees

• Leading project management for special workplace initiatives, including office moves, floor/seat planning, and space expansion

• Being the point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands

• Owning facilities and vendor relationships (e.g. janitorial, HVAC, security, catering, office supplies) including contract negotiations and RFP processes

• Managing office budget and ensuring timely payment of invoices and accurate expense tracking

• Purchasing, coordinating, and maintaining all office equipment, including maintaining inventory and ordering supplies

• Planning, maintaining, and executing company events, including weekly team lunches, employee celebrations, holiday parties, annual team outings, and other internal or external events.

• Managing/Assisting with HR onboarding of new employees, including setup of employee in PEO system and issuing equipment

• Collaborating with leadership on space planning and office expansion needs as our team scales

• Supporting internal communications related to office updates, logistics, and policies

• Partnering with recruiting and people teams to coordinate candidate and new hire experiences onsite

Reach out to us if you have:

• 2+ years of experience in office management, workplace operations, or administrative roles, ideally at a high-growth company

• Direct experience supporting or leading office moves and space planning

• Impeccable organizational skills and attention to detail

• A hands on attitude - no task is too big or too small and you’re willing to jump in to keep things running smoothly

• Strong communication and interpersonal skills - you know how to make people feel welcomed and heard

• Ability to thrive in an environment with constant change and shifting priorities

• Experience managing vendor relationships and budgets

• A proactive, solutions-oriented mindset with a bias toward action

• Tech-savvy and comfortable using tools like Google Workspace, Slack, Notion, and facilities management platforms

A Note about us:

All of our roles are based full-time at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients.

We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace.

Some perks of working for Arch include:

• Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly.

• Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning.

• Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth.

• Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help.

• Great office - we’ve invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters).

• Lunch is on Us - Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal.

Compensation Range: $75K - $95K