Job Description
Job DescriptionAbout Amigo
Amigo builds AI agents for healthcare. For managed service customers, we are responsible for maintaining and uplifting agent performance, ensuring clinical safety and continuous improvement of patient outcomes.
Our agents operate autonomously within bounded clinical domains. Clear inclusions, exclusions, and handoff protocols. The scope of autonomous operation expands over time as we validate performance across patient populations.
Infrastructure owns the foundation: multi-region Kubernetes deployments, Databricks platform, voice/telephony systems, and the compliance posture required for healthcare (HIPAA, SOC 2). The work includes reliability engineering, security, and ensuring the platform scales without compromising safety.
Series A from leading investors. Clinical validation and evidence generation in partnership with leading academic medical institutions.
About this role
As a Senior Software Engineer (Infra) at Amigo, you'll build the foundational infrastructure that powers our platform at global scale. You'll design and implement core systems that handle millions of conversations across multiple regions while meeting diverse regulatory requirements. This role combines deep technical expertise in distributed systems with practical experience building production infrastructure that operates reliably across healthcare, finance, and other regulated industries.
What you'll do
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Design and build scalable infrastructure supporting millions of conversations across multiple regions
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Implement multi-region deployment pipelines with zero-downtime updates for critical systems
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Build monitoring and alerting systems that provide visibility across global infrastructure
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Design disaster recovery and backup systems meeting diverse regulatory compliance requirements
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Implement security infrastructure, including encryption, access controls, and audit logging across regions
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Build auto-scaling systems that handle traffic spikes while maintaining cost efficiency globally
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Create infrastructure as code, ensuring reproducible deployments across regions
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Implement logging and observability across the entire platform stack
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Design and build CI/CD pipelines that enable rapid, safe deployment across multiple environments
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Build infrastructure that automatically handles regulatory compliance (HIPAA, GDPR, SOX) based on region
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Implement data residency and sovereignty controls for regulated industries
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Create cost optimization systems that balance performance with regulatory requirements
What we're looking for
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4+ years of production infrastructure experience at scale
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Strong experience with cloud platforms and multi-region deployments
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Deep knowledge of containerization and orchestration technologies
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Experience with infrastructure as code tools
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Strong understanding of networking, security, and distributed systems across regions
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Experience with CI/CD pipelines and deployment automation
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Knowledge of monitoring and observability tools
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Experience with database administration and backup/recovery procedures
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Understanding of security best practices for sensitive data handling in regulated industries
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Strong debugging skills for complex distributed infrastructure issues
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Experience with regulatory compliance requirements and data residency controls
Nice to have
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Experience in healthcare, finance, or other heavily regulated industries
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Knowledge of specific regulatory frameworks (HIPAA, GDPR, SOX, etc.)
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Experience with high-performance computing and distributed systems at scale
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Background with high-availability, mission-critical systems
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Experience with global CDN and edge computing deployments
Benefits
Health & Wellness
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Comprehensive health, dental, and vision insurance
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Mental health support and wellness coaching
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Flexible wellness stipend for fitness, therapy, or personal growth
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Daily catered lunch and dinner
Growth & Development
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Annual learning budget for courses, books, or conferences
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Conference attendance budget for professional development
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Development setup of your choice
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Academic collaboration opportunities
Compensation Range: $180K - $220K