Job Description
Job Description
Luggage Repair Technician
Location: On Site - Warehouse – Hauppauge, NY
What to Expect
We are looking for a detail-oriented individual to join our world-renowned culture as a Luggage Repair Technician with our Briggs & Riley brand. This is a vital role that will play an important part in our company’s continued growth.
Your Impact
You will contribute to the overall success of the organization by ensuring that our Briggs & Riley luggage repairs meet and exceed our company and industry standards. We pride ourselves on the Briggs & Riley “Simple As That” Lifetime Guarantee and this role is the key to that success!
Responsibilities will include, but are not limited to:
- Inspecting articles for defects and remove damaged or worn-out parts, using hand tools
- Repairing luggage to functionality as per warranty
- Repairing or replacing hardware and wheels using repair equipment
- Aligning and stitching materials such as fabric, seams etc.
- Re-sewing seams and replacing handles or defective parts of suitcases
Who We Are
United States Luggage Company is a 3rd generation, family-owned business, that owns and operates 2 distinct, industry leading brands.
- Briggs & Riley is THE iconic American travelware brand, built on a rich legacy of continuous innovation, exacting performance, and true dedication to the art of travel. https://www.briggs-riley.com/
- Solo-NY is a leader in the bag and case industry and believes in the transformative power of the journey; our stylish designs are purposeful in form and function, and sustainability is in our DNA. https://solo-ny.com/
Why Us?
At US Luggage, you can forge a career path that is based on you, your strengths, and ambitions. We thrive on innovation, creativity and most of all, family values. The average tenure of our team members is 7 years, and as a 4-time winner of Top Workplaces on Long Island, our secret sauce is our culture and our core values.
For our employees, it’s not just a job, it’s about making a significant contribution to the performance of our company. We are always looking to add talented individuals to our team who are curious, self-motivated and want to help us change the future of travel.
Are you ready to begin your journey with us?
Who You Are
- You LOVE to work with your hands
- You’re highly adaptable and don’t get rattled when direction and goals change
- You are a curious problem solver who loves to find solutions to complex problems
- You have exceptional communication skills and like interacting with diverse teams
- You have a strong understanding of accountability by taking ownership of your actions and choices
- You have the ability and judgment to seek clarification or assistance when needed
Qualifications
- Prior technical, hands-on repair experience required; experience with handbags/luggage/backpacks/soft goods repair preferred.
- Prior experience using power hand tools such as drills, screw guns, etc.
- Must be able to lift/carry 15-20 lbs.
- Must be able to sit and stand for extended periods of time.
- Time management skills and experience.
- Ability to troubleshoot, assemble and repair products.
- Ability to read basic orders and directions in English is preferred.
- Computer experience is a plus, but not required.
Travel Expectations
- None
Schedule
- Monday – Friday, 8:00 am – 4:30 pm EST
- On site every day
Benefits
- Competitive salary plus bonus incentive
- Generous PTO
- 9 Paid Holidays
- Competitive health plan, including medical, dental, and vision
- Ancillary benefits including paid Short Term Disability and Life Insurance
- Voluntary Long-Term Disability, Identity Insurance
- Flexible Spending Accounts
- 401K with company match
- Profit Sharing Plan
- Learning and development opportunities
- Fun team building events
- Employee Discounts
- $5,000 Employee Referral Bonus
- Scholarship Program for Employee’s children
- A knowledgeable, high-achieving, experienced team
Our Core Values
- Family
- Keep your Commitments
- Whatever It Takes
- Respect & Dignity
- Smart & Steady
- Do the Right Thing
- Passion, Pride & Loyalty
- Humility
Philanthropy
As a US Luggage team member, you will be part of our community efforts that are committed to giving back to the communities where we live, work and travel. We have a Spirit Committee focused on helping us to give back in such programs as:
- Make a Wish Foundation
- Juvenile Diabetes Research Foundation
- A Case for Giving Program
- RewearAble Program with ACLD