T-Mobile Assistant Manager - Average ALL IN $20/HOUR !!!
Job Description
Job Description
NY Retail Associate Manager
T-Mobile Premium Retailer – Wireless Vision
Do you excel at driving sales results, team motivation, and impacting customer experience? Are you passionate about the latest technology trends? Then a Retail Associate Manager (RAM) role with Wireless Vision would be a perfect fit for you.
In this role, you will represent the T-Mobile brand while providing exceptional customer service and driving profitability. You will also inspire team members, manage store operations, and strive to meet individual and store performance goals. The RAM is a development role that is intended for those who aspire to become a Retail Store Manager (RSM)
Compensation range: $16.30 - $17.85 per hour (Position eligible to earn commission based on company-established sales metrics). Average ALL IN $20/HOUR !!!
Your Talents:
- Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
- Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
- Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
- Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
- Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
- Complete accurate paperwork and transactions according to company policies and procedures.
- Share customer experience with the rest of your team, including Management.
- Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
- Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades.
- Build customers confidence by making their experience comfortable and simple while meeting their needs.
- Engage in service selling and right fitting the customer with the appropriate total technology solution. Assist in other tasks, duties, or projects as assigned by management.
Your Experience:
- High School Diploma or GED required.
- Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
- 1-2 years of management experience in retail or another environment with a strong customer focus.
- Willingness and ability to relocate to any store within in their assigned market.
- Excellent written and verbal communication skills required.
- Strong organizational and problem-solving skills required.
- Bilingual preferred in certain locations.
- Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
- Must be able to move and/or lift 25 pounds.
What We’ll Offer:
- Competitive paid time-off program
- Student financial assistance
- Medical, dental and vision benefits
- 401k match
- Phone service discounts
- Development and growth opportunities
Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace Job Types: Full-time, Part-time Pay: $19.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person