Job Description
Job DescriptionAbout the OpportunityThis is an opportunity for an Assistant Property Manager to support the Property Manager of a residential rental portfolio in downtown Manhattan (East/West Village). The ideal candidate has experience working with a multitude of property types (pre-war, post war, walk-up, doorman, elevator, etc.) The role entails assistance with tenant relations, vacancies, move-ins/outs, and communication with the Property Management and Maintenence team. The successful APM will work with their team to ensure all tasks, duties, and responsibilities are handled in a satisfactory manner, in accordance with departmental and management needs.
About the Company
Our client is a NYC based, privately held real estate investment and management company. They operate a portfolio consisting of residential buildings, retail, industrial, and office properties. Their portfolio includes in excess of 300 properties. They are one of the leading real estate owner/managers/developers in NYC and was founded over 60 years ago.
Role and Responsibilities
Assists the Property Manager in all aspects of their dutiesTenant Relations:
- Screens all incoming calls, including Managing Agent’s calls.
- Handles requests for repairs.
- Sends out service request orders.
- Follows up that all repairs were completed.
Vacancies
- Responsible for inputting and updating all vacancies on Lotus Notes; including gathering pertinent information from lease file, PMAS, square footage etc.
- Schedules dust wipes. Follows up on results.
- Updates the renovation board.
Orders appliances for vacancies and occupied apartments.
- Informs Superintendent of delivery dates.
- Follows up to ensure that appliances were delivered.
Service request forms
- Weekly, gathers all of the service request forms from the Superintendents.
- Provides Managing Agent and Department Head with a schedule of the number of service requests per building.
Boiler Service Forms
- Gathers all of the boiler service forms from the Superintendents on a weekly basis.
- Provides Managing Agent and Department Head with a schedule of the forms.
· Liaison between Superintendent and Property Manager
- Coordinates with the Superintendent in regard to scheduled repairs and renovations.
The APM will be held accountable for the following expectations:
- Timely, accurate and proactive completion of all tasks, duties and responsibilities outlined above.
- Assistance provided to Property Manager, ensuring the establishment and maintenance of good relations between Management and tenants, as well as with outside contractors, vendors, and others.
- Coordinates with Property Manager to ensure efficient building operations, and effective utilization and deployment of building personnel, in coordination with Building Superintendent and Department Head.
Qualifications:
- Minimum 2 years of related work experience, preferably in a real estate or property management firm
- Strong computer skills (Word; Excel; PowerPoint; Adobe; etc.
- Excellent general administrative and/or clerical capabilities (typing; filing; answering phones; dealing with outside and inside customers; etc.)
- BA or BS degree preferred in Business Administration, Architecture, Real Estate Management, or a related field
- Strong communications skills (verbal & written)
- Highly developed organizational and prioritization skills
- Ability to function effectively in a high-pressure, deadline-oriented work environment
Compensation: $70,000 - $90,000
Full Benefits Package