Job Description
Job DescriptionDental ReceptionistLocation: Staten Island, NY - Full Time or Part Time
Position Overview:
The ideal candidate will have experience in dental reception and office operation duties. This role is crucial in ensuring the smooth day-to-day operations of the office while maintaining an exceptional patient experience. We offer flexible scheduling, excellent work/life balance, and open to candidates that can work anywhere from one to five days per week!
Key Responsibilities:
- Greet and check in patients warmly and professionally.
- Schedule, reschedule, and confirm patient appointments to optimize the provider's schedule.
- Verify and update patient insurance information, ensuring accurate billing and claims processing.
- Answer phone calls promptly, addressing inquiries or routing calls to the appropriate team member.
- Maintain and organize patient records in compliance with HIPAA standards.
- Assist in coordinating referrals and pre-authorizations as needed.
- Monitor and manage the office schedule to minimize downtime and enhance productivity.
- Support office marketing efforts by discussing promotions and services with patients.
- Explain procedures, costs, and payment options clearly.
- Handle patient payments, post transactions, and manage financial arrangements.
Qualifications:
- Experience in a dental or healthcare front desk role is strongly preferred.
- Proficiency with dental practice management software (e.g., Dentrix, and/or Denticon).
- Knowledge of dental insurance billing and coding preferred.
- Treatment planning and coordination experience preferred but not required.
- Strong communication and interpersonal skills with a patient-centered approach.
- Excellent organizational skills and attention to detail.
- Ability to multitask and work effectively in a fast-paced environment.
- High school diploma or equivalent; additional certifications or training in dental administration is a plus.
Benefits:
- Competitive salary with potential for long-term growth.
- Comprehensive benefits package including paid time off and 401k.
- Flexible scheduling
- Excellent work/life balance
- Opportunities for professional development and training.
- A positive and team-oriented workplace culture.
Skills:
- General Practice
- Billing
- Claims/Appeals
- Cross-trained (Front/Back Office)
- Insurance
- Management Experience
- PPO
- Scheduling
- Treatment Planning
- Dentrix
- Denticon
Benefits:
- Medical
- Dental
- Vision
- 401k
- PTO
Compensation:
- $23-$30/hour