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<h3>Job Description</h3>
Make a bigger difference How you can make a bigger difference: Care Coordinators link adults and children with chronic behavioral health and medical conditions to the services they need to stay as healthy as possible and inspire the people they serve (members) to use those services to optimize their health outcomes. Working in a team setting and primarily in the field, Care Coordinators assess risk and needs, develop person centered care plans, provide care management services, track and arrange appointments, educate members and coordinate other aspects of members' health and community services. As this is an evolving program, additional responsibilities will be added. • Integration of medical, specialized, and behavioral health services in addition to social support and/or educational support services • Periodic assessment of a member's medical and behavioral health needs as well as compliance with recommended treatments • Collaborative development of an Individualized Care Plan (ICP) with the member, the member's family and/or caregivers in addition to other service providers • Providing required care management services • Tracking all specialty medical, behavioral and support service referrals made for patient using Health Information Technology (HIT) provided. • Assuring that member has access to, engages in and retains needed services as defined in the member's ICP. Such services may include: Acute Medical Care; Primary Medical Care; Preventative medical care services (including metabolic screening); Home Health Care; Chemical Dependency Services; Behavioral Health Services; Community social support services; Housing; State and federal entitlements; Educational services; Involvement with child welfare, juvenile justice or criminal justice institutions. • Providing outreach services to members for increased access to the above services • Responding to members' information and referral questions. • Reassessing the need for ongoing care coordination services • Completing all required documentation • Sharing knowledge and experience with other team members to support the team's overall service provision efforts • Carrying an agency-provided cell phone • Responding to member crises during (and occasionally outside of) regular business hours • Other duties as assigned CORE COMPETENCIES for the position include: • Positive attitude and a growth mindset • Ability to engage with clients and peers and provide culturally competent services • Strong verbal and written communication skills • Attention to detail • Ability to work independently, as well as within a team • Ability to partner with clients to conduct assessments and create care plans • Strong time management and organizational skills • Integrity and transparency • Ability to exercise strong professional judgment EDUCATIONAL/TRAINING REQUIRED: • A bachelor's degree with a major or concentration (minimum of 24 credits) in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing. OR A NYS teacher's certification for which a bachelor's degree is required; OR NYS licensure and registration as a Registered Nurse and a bachelor's degree PLUS Two years of experience in providing direct services, or a substantial number of case management services, to mentally disabled or chronically ill or homeless individuals, or children which complex social or healthcare needs. OR • A Bachelor's Degree, Associates Degree or High School Diploma/GED in another discipline PLUS five years' experience working with an applicable population • Specific experience with the target population may be required to work with Children, Health Home Plus or Adult Home Plus members. EXPERIENCE REQUIRED/LANGUAGE PREFERENCE: • Experience working in interdisciplinary teams; experience providing care management or care coordination in a medical or behavioral health environment; experience working with the chronically ill. • Fluency in a second language such as Spanish, Russian, or Creole COMPUTER SKILLS REQUIRED: • Use of an Electronic Health Record (EHR) • Use of Outlook and related Microsoft Office Applications VISUAL AND MANUAL DEXIERITY: • The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs • Manual dexterity and hand-eye coordination to conduct significant data entry and record keeping required. WORK ENVIRONMENT/PHYSICAL EFFORT The work environment varies from office-based interaction with co-workers and members (20-40% of the time) to serving members in their homes and in other community settings (e.g. hospitals, clinics, benefit offices) 60%-80% of the time. While the offices of the Jewish Board are accessible in accordance with the ADA, the sites to which staff may need to travel may or may not be. To perform the essential functions of this job the candidate must be able to travel within New York City carrying equipment such as a notebook, forms, laptop, mobile hotspot and cell phone weighing up to approximately 10 pounds. To perform the essential functions of this job, the candidate is routinely required to sit (60% of the time) and stand (20% of the time), and travel to and from appointments using varied public and private transportation options (20% of the time). Risks/hazards associated with the position are those which may be encountered travelling around New York City. We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Care Coordinator

<h3>Job Description</h3>
Make a bigger difference PURPOSE: The Supervised Independent Living Program (SILP) provides transitional living environment for older youth who are ready to move towards independent living but could benefit from a supportive environment to build the skills required to live independently. The SILP provides resources for youth 18-20 years old are experiencing challenges as they transition to adulthood. POSITION OVERVIEW: The Case Manager is the most senior level of direct care staff working with clients of the Jewish Board's children's community residential programs. The Case Manager provides support and counseling with goals of stabilization, incorporation of independent living skills, and successful discharge to the community. KEY ESSENTIAL FUNCTIONS: Client Engagement • Carries a caseload of residents, and provides services to those residents within the scope of program regulations and agency mission. • Evaluates and assesses independent living skills, and supports clients in meeting individual goals. • Advocates on behalf of residents with other services providers. • Links residents to community based treatment and collaborates with other services providers when coordinating services. • Practices person-centered and collaborative service planning with clients, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards. • Interprets and explains agency policies and procedures to residents. • May run groups under supervision. • Supports residents toward the goal of medication management independence, including appropriate person-centered interventions. • Accompanies residents to appointments as needed. Team Process: • Participates in intake, assessment, discharge, and follow-up conferences. • Participates in regular staff meetings and trainings. May be asked to travel to offsite meetings and trainings. • Participates in planning and execution of special and holiday events. DOCUMENTATION: • Files incident reports as appropriate. • Completes regular and timely documentation of all resident interactions, including progress and informational notes. • Insures progress notes meet monthly billing documentation requirements, if applicable. CORE COMPETENCIES for the position include: • Excellent resident engagement skills • Strong verbal and written communication skills • Attention to detail • Ability to work independently as well as with a team EDUCATIONAL / TRAINING REQUIRED: • A Bachelor's degree is required; Master's degree in Human Services or related field preferred ADDITIONAL QUALIFIICATIONS NEEDED: • Willingness to work with adolescents/young adults living with the impact of trauma and experience mental health challenges. • Compassion and respect for vulnerable individuals. • Patience and understanding for the sometimes-slow process of stabilization and recovery. COMPUTER SKILLS REQUIRED: • Familiarity with working in Windows environment. • Ability and willingness to learn new systems and application software. • Familiarity with Connections (ACS record), preferred. • Familiarity with telehealth. WORK ENVIRONMENT / PHYSICAL EFFORT: • Travel in the community with residents. • Willingness to travel between locations. If you join us, you'll have these great benefits: • Generous paid time off in addition to paid agency holidays and 15 sick days • Affordable and high-quality medical/dental/vision plans • Tuition assistance and educational loan forgiveness • Free continuing education opportunities • 403(b) retirement benefits and a pension • Flexible spending accounts for health and transportation • 24/7 Accessible Employee Assistance Program • Life and disability insurance • Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity: We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Case Managers

<h3>Job Description</h3>
Make a bigger difference $5,000 SIGN-ON BONUS FOR I/DD PROGRAMS IN BROOKLYN POSITION OVERVIEW: A Licensed Practical Nurse (LPN) is responsible for LPN nursing care and medical procedures within the scope of the nursing practice. Assist in the integration of physical and behavioral health in program. The LPN reports to the RN and or Nursing Leadership. KEY ESSENTIAL FUNCTIONS: In line with doctor's orders, administer prescribed and/or routine medical treatments. Ensure that all internal policies regarding such administration and documentation are adhered to. • Assist with scheduling appointments and obtaining medical documentation prior to the client's appointments. • Function as the liaison between external medical health care providers, schools, other community organizations and the facility with regards to the client's medical needs. • Provide general nursing care to clients within the scope of LPN practice, which include but are not limited to; • Take and record client's vital signs. • Administer prescribed/specified mediation and note time and amount on client's chart. • Observe clients and report adverse reactions to medication or treatment to supervisor. • Phlebotomy and specimen preparation to be sent to the laboratory • Inventory and requisite supplies. • Respond to medical emergencies immediately upon notification. Perform whatever triage is necessary to stabilize the client and provide access to all necessary medical treatment within an LPN's scope of practice. Follow up to ensure complete recovery. • Perform all necessary charting and other patient documentation as required by internal practice and external regulatory bodies. Completes all other tasks within the scope of an LPN NYS license requested by the RN and or Nursing leadership. CORE COMPETENCIES • Translate research and other forms of knowledge to improve practice processes and outcomes • Communicate practice knowledge effectively, both orally and in writing • participate in agency quality improvement projects to ensure best client outcomes • Create a climate of patient-centered care to include confidentiality, privacy, comfort, emotional support, mutual trust, and respect. EDUCATIONAL/TRAINING REQUIRED: • Must hold an active LPN nursing New York State license. • Must maintain active CPR certification EXPERIENCE REQUIRED/LANGUAGE PREFERENCE: • Excellent oral, writing, communication and organizational skills. COMPUTER SKILLS REQUIRED: • Excellent aural and written communication and collaboration skills • Excellent organizational skills and data management capabilities VISUAL AND MANUAL DEXIERITY: • The candidate should be able to read documents for analytical purposes such as computer information, software, computer graphic design programs, etc. • Limited applications of manual dexterity and hand-eye coordination. WORK ENVIRONMENT/PHYSICAL EFFORT • Ability to walk, sit, stand, and bend as necessary to assess and provide care to clients effectively in various settings. • Must be capable of responding swiftly to emergencies, which may involve moving quickly to the scene, performing CPR, and utilizing appropriate emergency protocols. • Proficient in lifting, transferring, and repositioning clients safely when needed, ensuring the comfort and safety of both clients and staff. • Maintain the physical stamina to perform nursing duties throughout the shift, including prolonged periods of standing and walking, while remaining attentive to patient needs. • Ability to navigate a variety of environments, including tight spaces, while maintaining a focus on patient care and safety. We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Licensed Practical Nurse (LPN) - Intellectual & Developmental Disabilities Program

<h3>Job Description</h3>
Make a bigger difference PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff uses a culturally competent, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. POSITION OVERVIEW: The Office Manager is a critical member of the CFTSS (Children and Family Treatment and Support Services) team, responsible for ensuring the smooth day-to-day operation of administrative, fiscal, and compliance functions. This position coordinates communication between internal teams and external partners, maintains essential documentation and records, oversees procurement and billing processes, and provides administrative support to leadership and staff. The Office Manager supports the Director in ensuring operations align with Jewish Board policies, OMH regulations, and applicable funding requirements. KEY ESSENTIAL FUNCTIONS: • Design and maintain monitoring systems, including spreadsheets, to track all CFTSS activities, such as staff rosters, client movements, admissions, discharges, service and group rosters, billing notes, budgeting, and overall client activities. • Create and maintain CFTSS episodes in MyAvatar upon client admission through discharge. • Track deadlines for treatment plans and clinical assessments; notify staff of upcoming due dates. • Prepare, reconcile, and maintain petty cash, P-Cards (BOA) adhering to agency and division policy. • Inventory, prepare, reconcile, and maintain, MetroCards, vendor invoices, purchase orders and supply requests through Inacct for both program and client needs, adhering to agency and division policy. • Submit PAFs, schedules, other payroll documentation timely in collaboration with HR and Fiscal. • Conduct periodic audits of billing and data entry for accuracy and compliance with CFTSS and OMH requirements. • Assist in preparation for audits and ensure maintenance of regulatory compliance (Jewish Board, OMH, Medicaid, etc.). • Regulatory Awareness, stay informed about applicable regulations to ensure program operations remain compliant with CFTSS and agency standards • Archiving and storage of electronic clinical and billing records. • In a prescribed biweekly visits sort and distribute mail • Manage routine correspondence and document handling, electronically and manually. • Provide secretarial support to the Director and other management staff, including handling confidential matters. • Support outreach to collateral programs and partners to facilitate client care. • Support onboarding of new staff, including ordering technology and facilitating enrollment in required trainings. • Perform general clerical duties and support functions as assigned. CORE COMPETENCIES for the position include: • Strong attention to detail and record keeping • Team player who functions well in a multi-disciplinary team environment • Reliability and discretion • Adaptability • Communication, negotiation and relationship-building skills. • Organizational skills. • Time Management • Problem solving skills • Initiative, willingness to learn new skills EDUCATIONAL/TRAINING REQUIRED: • High School Diploma plus 6-years of relevant work experience OR Bachelor's degree plus 3-years of relevant work experience EXPERIENCE REQUIRED/LANGUAGE PREFERENCE: • Previous experience with medical billing and electronic case record keeping, • Strong computer skills (word, excel, databases, etc) • Strong managerial skills • Aptitude with numbers, • Bilingual (English/Spanish or other) preferred. COMPUTER SKILLS REQUIRED: • Working knowledge of Microsoft Office, • Ability to learn electronic health records and other software as required VISUAL AND MANUAL Dexterity: • Able to read/input data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens. • Able to input data into the Electronic Health Record. • Limited applications of manual dexterity and hand-eye coordination. WORK ENVIRONMENT/PHYSICAL EFFORT This is a hybrid role which requires some travel throughout the Bronx. Candidate must have the ability to lift 25lbs for the purpose of working with inventory and other household items. To perform the essential functions of this job, the candidate is routinely required to sit for a good portion of the workday. If you join us, you'll have these great benefits: • Generous paid time off in addition to paid agency holidays and 15 sick days • Affordable and high-quality medical/dental/vision plans • Tuition assistance and educational loan forgiveness • Free continuing education opportunities • 403(b) retirement benefits and a pension • Flexible spending accounts for health and transportation • 24/7 Accessible Employee Assistance Program • Life and disability insurance • Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity: We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Office Manager (Hourly)

<h3>Job Description</h3>
Make a bigger difference PURPOSE: The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey. POSITION OVERVIEW: The Case Associate is the intermediate level of direct care staff working with residents of the Jewish Board supported housing programs in order to help residents live in the community as independently as possible. KEY ESSENTIAL FUNCTIONS: Resident Support • May carry a caseload of residents • Provides services to those residents within the scope of program regulations and agency mission. • Evaluates and assesses independent living skills, and supports residents in meeting individual goals. • Advocates on behalf of residents with other services providers. • If carrying a caseload, links residents to community based treatment and collaborate with other service providers when coordinating services. • If carrying a caseload, practices person-centered and collaborative service planning with residents, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards. • Interprets and explains agency policies and procedures to residents. • Supports residents toward the goal of medication management independence, including appropriate person-centered interventions. • Conducts monthly unit/apartment inspections. • Provides resident escorts to appointments as needed. • Assist residents with moving, carrying groceries, laundry, and other household items as needed. Administrative Support and Coordination • Participates in regular staff meetings and trainings. May be asked to travel to some off-site meetings and trainings. • Participates in planning and execution of special and holiday events. • Completes regular and timely documentation of all resident interactions, including progress and informational notes. • Insures progress notes meet monthly billing documentation requirements, if applicable. • Files incident reports as appropriate. • Facilitates monthly roommate meetings when appropriate. CORE COMPETENCIES for the position include: Knowledge and Attributes • Understanding of how mental illness, substance use disorders, or trauma can affect the lives of individuals in the community. • Experience working with individuals living with serious mental illness, substance use disorders, or trauma required. • Knowledge of local and state health and human service systems and their navigation. • Understanding of the demanding processes of stabilization and recovery. • Commitment to working with individuals with serious mental illness, substance use disorders, a history of trauma, and/or homelessness. • Compassion and respect for vulnerable individuals. • Openness to approaching the work through an anti-racist lens, engaging in continuous learning, and putting that learning into practice to support our diverse resident population. • The ability to stay calm in a variety of situations, some of which may be stressful. • Patience and empathy for individuals on their journey to recovery. Skills • Communication: Conveys information clearly and concisely, both verbally and in writing; practices active listening; engages residents respectfully. • Self-sufficiency and initiative: Assesses, initiates, and completes tasks independently; contributes to the organization's mission and team's goals; researches and pursues professional development opportunities. • Interpersonal relations: Demonstrates cultural sensitivity, interacts with colleagues and residents professionally and respectfully. • Problem-solving: Analyzes situations objectively, generates or researches solutions independently • Quality assurance: Attends to detail, follows standard operating procedures, and consistently produces work of high quality. • Teamwork: Works collaboratively with teams and models collaborative teamwork, takes appropriate action on constructive feedback. • Organizational skills: Manages time effectively; respects deadlines; prioritizes multiple, emerging, and complex demands; demonstrates flexibility. • Crisis management: Identifies situations in the environment that can evolve into a crisis, maintains calm during a crisis, has solid crisis de-escalation skills or is willing to learn specific skills to de-escalate a crisis. • Good judgement: Manages risk and ensures safety of residents independently recognizes and acts on situations requiring intervention by a supervisor or higher authority. EDUCATIONAL/TRAINING REQUIRED: • AA degree and two years of experience in a community mental health setting or • HS/HSE degree and at least five (5) years of experience in a community mental health setting. COMPUTER SKILLS REQUIRED: • Familiarity with Microsoft Office suite of products (Excel, Word, PowerPoint, etc.). • Ability and willingness to learn new systems and application software. WORK ENVIRONMENT/PHYSICAL EFFORT • Ability to travel to visit residents in apartments or to escort residents in the community. • Valid driver's license and willingness to drive agency van preferred. • Ability to lift 25 pounds to assist residents and to manage stairs in walk-up buildings as needed. We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Case Associate

<h3>Job Description</h3>
Make a bigger difference Director of Behavior Supports POSITION OVERVIEW: The Director of Behavior Supports is responsible for the strategic leadership, clinical oversight, and regulatory compliance of behavioral support services across all IDD programs, including Intermediate Care Facilities (ICFs), Individualized Residential Alternatives (IRAs), and Day Habilitation programs. This role ensures the delivery of high-quality, person-centered behavioral supports that align with OPWDD, doh, and CMS regulations, and promotes the health, safety, and dignity of individuals with intellectual and developmental disabilities. KEY ESSENTIAL FUNCTIONS (List the functions that are essential to achieve the goals): Leadership &amp; Supervision • Provide direct supervision to the Assistant Director of Clinical Services and the Behavior Intervention Specialists (BIS), QIDPs, and other clinical staff. • Lead the development and implementation of behavior support strategies and clinical protocols. • Chair the Human Rights and Informed Consent Committees; ensure ethical and rights-based practices in all behavioral interventions. • Serve as a key member of the ICF/IRA management team and contribute to strategic planning and policy development. Clinical Oversight &amp; Collaboration • Ensure the development, implementation, and monitoring of Behavior Support Plans (BSPs) and Functional Behavior Assessment (FBAs). • Oversee clinical documentation and data collection systems to ensue accuracy, timeliness and compliance. • Collaborate with psychiatric, medical and nursing teams to integrate behavioral and medical care. • Works in tandem with the Residential managers and the Director of Community Services to ensure clinical services and behavioral protocols are being implemented. • Participate in interdisciplinary team meetings and intake screenings for new admissions. • Liaise with Care Coordination organizations to ensure person centered services and accurate documentation. • Onsite presence on units and in day habilitation programs for observations, oversight, modeling, coaching, and training. Training &amp; Development • Design and deliver ongoing training for clinical and direct staff on behavior support practices, data collection, and regulatory compliance. • Mentor clinical staff in evidence-based practices and person planning. Regulatory Compliance &amp; Quality Assurance • Ensure compliance with OPWDD and DOH regulations and CARF standards related to behavioral supports. • Lead internal audits and prepare responses to external audits and surveys. • Develop and implement systems to ensure clinical regulatory compliance. • Collaborate with the management team to analyze trends and implement corrective actions. Crisis Management • Provide on-call support for behavioral crises during evenings and weekends. • Develop and oversee crisis intervention protocols and staff debriefing procedures. Other Duties • Provide coverage in the absence. • Other duties, as assigned. CORE COMPETENCIES: • Leadership and team management. • Clinical decision-making and problem-solving. • Regulatory knowledge and compliance. • Effective communication and interpersonal skills. • Crisis intervention and de-escalation. • Commitment to person-centered practices. • Cultural competence and ethical practice. EDUCATIONAL/QUALIFICATIONS: • Master's degree in psychology, social work, applied behavioral analysis, or a related human services field. EXPERIENCE REQUIRED: • Minimum of 5 years of progressive experience in behavioral supports within IDD services. • At least 2 years in a supervisory of leadership role. • Experience working in ICF or IRA settings preferred. • Must meet OPWDD qualifications for both QIDP and BIS roles. COMPUTER SKILLS REQUIRED: • Strong computer skills are required, The ability to use Microsoft applications including Word, Excel, and PowerPoint are critical. The knowledge or ability to learn software programs including use of data and trends to inform clinical practice. VISIUAL AND MANUAL DEXIERITY: • The visual and manual dexterity needed for this position include the ability to work on the computer typing reports and reviewing charts. There is also the need to speak frequently on the telephone including a cellular phone. WORK ENVIRONMENT PHYSICAL EFFORT: • The position requires the ability to travel from site to site to make program visits. There is walking in the residential programs up and down stairs and at times the ability to lift a social service chart/file. Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity: We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Director of Behavior Supports

<h3>Job Description</h3>
Make a bigger difference PURPOSE: The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff uses a culturally competent, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. Our children's community residences are single site residence's that provide a group living for eight children and/or adolescents. The program provides a supervised, trauma informed therapeutic environment which seeks to develop the resident's skills and capacity to live in the community and attend school/work as appropriate. POSITION OVERVIEW: The Professional Skill Builder works with children and adolescents in the community residence and is responsible for skill building related to the youth's individual service and treatment plans. The Professional Skill Builder serves as a positive role model while providing therapeutic support to both the youth and the family, trauma informed care and life skills. All responsibilities are to be carried out in accordance with the standards of regulatory bodies and of the Jewish Board of Family &amp; Children's Services. KEY ESSENTIAL FUNCTIONS: • Participate in ITM implementation. • Responsible for developing and enhancing the youth's skills around their personal hygiene, social guidance, use of leisure time, food planning and preparation. • Responsible for developing youth/ family emotional regulation skills. • Develop, supervise and implement therapeutic recreational program. • Partner with case manager around creating and implementing youth safety plans and ICMPs. • Accompany and supervise youth on recreational activities while promoting socialization and skill building. • May be called upon to work one on one with a youth who is displaying significant stress or assist with management of crisis related to the safety and care of the clients. This may include managing environmental issues. • Provide feedback to the supervisor and treatment team, observations of the youth and response to interventions must be provided verbally and through documentation to the supervisor and members of the treatment team. ***Unusual and crisis oriented behaviors must be reported live to a supervisor immediately. • Assist in maintaining a safe and clean environment. • Work collaboratively as a member of an interdisciplinary therapeutic team by implementing culturally affirming and trauma informed interventions and skill building as outlined in treatment and service planning. • Partner with case manager and other program staff to support families, schools, healthcare providers, outpatient mental health providers, criminal justice, and other community agencies in order to provide appropriate care and supervision of youth. • Perform these services in the community residence, family/resource's home, community and via telehealth (when applicable). • Participate in clinical treatment team meetings, staff meetings, trainings, and supervision. • Maintain all documentation according to the standards and time frames established by the Jewish Board, regulatory agencies and/or funding sources • Maintain professional behaviors and ethical standards as established by licensing board, relevant professional association and the Jewish Board policies and procedures. • The ability to travel and navigate the community in order to provide services where the youth and family will benefit most from the services delivered • Assist in orienting families/resources of the youth to the services provided by and in collaboration with the program. • Provide crisis intervention. • Additional duties as assigned. ADDITIONAL FUNCTIONS MAY INCLUDE: • Must work evening and weekend shifts as part of the enhanced model to provide additional support and supervision during peak hours. • Must attend, participate and successfully complete the Therapeutic Crisis Intervention (TCI) certification and recertifications. • Must attend and participate in the ongoing training and consultation of the evidenced based model utilized within the program. • Provide supervision of youth and oversight of the program. EDUCATIONAL /TRAINING REQUIRED: • High school diploma or equivalent. • A valid driver's license is required to meet all insurance requirements. CORE COMPETENCIES for the position include: • Excellent engagement skills • Strong verbal and written communication skills • Attention to detail • Ability to work independently as well as with a team COMPUTER SKILLS REQUIRED: • Ability to utilize an electronic health record and Microsoft Office EXPERIENCE REQUIRED / LANGUAGE PREFERENCE: • Bilingual Spanish/English a plus • Verbal and communication skills • Ability to work as a team player VISUAL AND MANUAL DEXTERITY: The candidate should be able to read paper and electronic documents and perform data entry into various computer programs. Manual dexterity and hand-eye coordination to travel independently using public transportation and/or vehicle. WORK ENVIRONMENT / PHYSICAL EFFORT: Services are provided in the community and the office. While the offices of the Jewish Board are accessible in accordance with the ADA, the sites to which staff may need to travel may or may not be Risks/hazards associated with the position are those which may be encountered traveling around New York City. If you join us, you'll have these great benefits: • Generous time off in addition to paid agency holidays and 15 sick days • Affordable and high-quality medical/dental/vision plans • Tuition assistance and educational loan forgiveness • Free continuing education opportunities • 403(b) retirement benefits and a pension • Flexible spending accounts for health and transportation • 24/7 Accessible Employee Assistance Program • Life and disability insurance • Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee Who we are: The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity: We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Case Assoc

<h3>Job Description</h3>
Make a bigger difference PURPOSE: The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey. POSITION OVERVIEW: The Case Manager is the most senior level of direct care staff working within the Jewish Board's supportive housing programs to help residents live in the community as independently as possible. KEY ESSENTIAL FUNCTIONS: Resident Support • Carries a caseload and practices person-centered and collaborative service planning with residents. • Is assigned the most complex clients; carries a larger caseload than case associates and case assistants • Ensures service plans are completed and signed by residents according to regulatory guidelines and standards. • Evaluates and assesses independent living skills using a detailed functional assessment tool or supports residents in using tool for self-assessment. Supports residents in meeting individual goals. • Supports residents toward the goal of medication management independence, including appropriate person-centered interventions. • Advocates on behalf of residents with other services providers and in a way that takes into account health disparities and systemic racism. • Interprets and explains agency policies and procedures to residents. • May run resident support groups. • Participates in monthly collaborative walk-throughs of unit/apartment with residents. • Escorts residents to appointments, as needed. • Facilitates monthly roommate meetings, when appropriate. • Assists residents with physically demanding tasks, such as carrying groceries, laundry, and other household items, as needed. • Heats fully cooked foods, on occasion. • Resolves crises and de-escalates situations threatening resident comfort and well-being. • Creates management plans to improve safety and prevent ongoing crises. • For congregate settings only: Performs safety rounds of the program and wellness checks, as necessary. Administrative Support and Coordination • Provides services to those residents within the scope of program regulations and agency mission. • Independently completes regular and timely documentation of all resident interactions, including assessments, service plans and progress, and informational notes. • Ensures progress notes meet monthly billing documentation requirements, if necessary. • Files incidents reports, as appropriate. • Links residents to community-based treatment and collaborates with other services providers when coordinating services. • Participates in planning and execution of special and holiday events. • Participates in regular staff meetings and trainings. • Travels to off-site meetings and trainings, as needed. • Participates in intake, assessments, discharge, and follow-up conferences; may take the lead in presenting cases in these settings or in high-risk case meetings CORE COMPETENCIES for the position include: Knowledge and Attributes • In-depth understanding of how mental illness, substance use disorders, or trauma can affect the lives of individuals in the community. • Experience working with individuals living with serious mental illness, substance use disorders, or trauma required. • Knowledge of local and state health and human service systems and their navigation. • Understanding of the demanding processes of stabilization and recovery. • Commitment to working with individuals with serious mental illness, substance use disorders, a history of trauma, and/or homelessness. • Compassion and respect for vulnerable individuals. • Openness to approaching the work through an anti-racist lens, engaging in continuous learning, and putting that learning into practice to support our diverse resident population. • The ability to stay calm in a variety of situations, some of which may be stressful. • Patience and empathy for individuals on their journey to recovery. Skills • Communication: Conveys information clearly and concisely, both verbally and in writing; practices active listening; engages residents respectfully. • Self-sufficiency and initiative: Assesses, initiates, and completes tasks independently; contributes to the organization's mission and team's goals; researches and pursues professional development opportunities. • Interpersonal relations: Demonstrates cultural sensitivity, interacts with colleagues and residents professionally and respectfully. • Problem-solving: Analyzes situations objectively, generates or researches solutions independently • Quality assurance: Attends to detail, follows standard operating procedures, and consistently produces work of high quality. • Teamwork: Works collaboratively with teams and models collaborative teamwork, takes appropriate action on constructive feedback. • Organizational skills: Manages time effectively; respects deadlines; prioritizes multiple, emerging, and complex demands; demonstrates flexibility. • Crisis management: Identifies situations in the environment that can evolve into a crisis, maintains calm during a crisis, has solid crisis de-escalation skills or is willing to learn specific skills to de-escalate a crisis. • Good judgement: Manages risk and ensures safety of residents independently recognizes and acts on situations requiring intervention by a supervisor or higher authority. EDUCATIONAL/TRAINING REQUIRED: • Bachelor of Arts (BA) or Bachelor of Science (BS) degree (At least 1-year experience in Human Services preferred) COMPUTER SKILLS REQUIRED: • Familiarity with Microsoft Office suite of products (Excel, Word, PowerPoint, etc.). • Ability and willingness to learn new systems and application software. WORK ENVIRONMENT/PHYSICAL EFFORT • Ability to travel to visit residents in apartments or to escort residents in the community. • Valid driver's license and willingness to drive agency van preferred. • Ability to lift 25 pounds to assist residents and to manage stairs in walk-up buildings as needed. We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

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