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ANALYTICS OG Consulting, Inc. seeks a Director of Customer Experience to work at our NY City office. Masters in Business, Psychology or related + 2 yrs experience. See ogcglobal.com for details

Director of Customer Experience

At&nbsp;Blue Nile, we believe that love deserves better.&nbsp; We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry.&nbsp; From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.&nbsp;
 Blue Nile&nbsp;is looking for a&nbsp;Part-Time Luxury Sales Consultant&nbsp;who is eager for an exciting opportunity to join our retail showroom in Roosevelt Field in Garden City, NY. The ideal candidate understands the white glove culture and has a passion to educate customers about jewelry purchases. A&nbsp;Luxury Sales Consultant&nbsp;at Blue Nile is outgoing, passionate and strives to help others.&nbsp;The company’s customer service goal is to enhance and grow the brand connection experience for customers.&nbsp;Luxury Sales Consultants&nbsp;do this through being professional, accessible, enthusiastic, and interested in a career that creates a “Jeweler&nbsp;for Life”&nbsp;relationship with Blue Nile.&nbsp;
Responsibilities:
<ul>
<li>Communicate the Blue Nile difference, instilling trust and confidence in our brand</li>
<li>Demonstrate exceptional customer service and continually develop your product knowledge to educate customers</li>
<li>Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience</li>
<li>Proactively follow up on all internal and external communications while maintaining Blue Nile service standards</li>
<li>Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations</li>
<li>Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth</li>
<li>Continuously maintain excellent attendance and punctuality</li>
<li>Consistently achieve or exceed company sales and service goals</li>
<li>Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer.</li>
</ul>
Requirements
Previous retail sales or customer service experience required.
<ul>
<li>High School Diploma or GED</li>
<li>Jewelry experience a plus but not required</li>
<li>Excellent interpersonal, creative problem solving, organizational and time management skills</li>
<li>Excellent listening, written and verbal communication skills</li>
<li>Strong attention to detail and high integrity</li>
<li>Ability to work within deadlines in a fast-paced environment</li>
<li>Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems</li>
<li>Ability to stand for extended periods of time</li>
<li>Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons</li>
<li>Authorized to work in the U.S</li>
</ul>
Benefits
The hourly pay range for this job is $20.64 - $29.93. Base pay offered may vary depending on geographic region, internal equity, job- related knowledge, skills &amp; experience, among other factors. Regular positions are eligible for discretionary bonus.&nbsp;Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.

Luxury Sales Consultant - Part-Time - Roosevelt Field

Locally established Rochester, NY Durable Medical Equipment company offers quality service, quality equipment and great follow up care to its customers. We provide competitive wages and benefits in a supportive and friendly atmosphere.
If you have experience in the following areas, you should Apply Today!
<ul>
<li>Insurance verification</li>
<li>Prior Authorization</li>
<li>Billing experience - Medicare, Medicaid, or Managed Care</li>
<li>Medical Office</li>
<li>Healthcare background</li>
<li>CPAP and Oxygen experience</li>
</ul>
Customer Service Representative Duties:
<ul>
<li>Welcome patients in person and over the phone, as well as maintain patient charts, process patient orders, create delivery tickets, and coordinate scheduling.</li>
<li>Work one on one with patients to educate them on uses and directions of prescribed medical equipment and supplies.</li>
<li>Work closely with doctors, nurses, and other referral sources to ensure excellent patient care.</li>
<li>Complete intake, insurance verification and determine charges and coverage for service/product requested.</li>
<li>Collect co-pays and input payment data.</li>
<li>Collect compliant medical documentation for insurance invoices.</li>
<li>Maintain work operations by following company policies and procedures.</li>
</ul>
Requirements
Position Qualifications:
<ul>
<li>High School diploma or equivalent (Required)</li>
<li>Excellent phone and customer service skills (Required)</li>
<li>Strong Communication skills (Required)</li>
<li>Two years of HME/DME experience and knowledge of medical terminology. (Preferred)</li>
<li>Previous data entry experience (Preferred)</li>
</ul>
Benefits
<ul>
<li>Health Insurance</li>
<li>Employee Recognition Program</li>
<li>Family Friendly Atmosphere</li>
</ul>

Customer Service Representative (CSR) - Durable Medical Equipment (DME)

Title: Remote Event Coordinator for Entertainment, Sports, and Live Events – Plan Unforgettable Experiences
**Are you passionate about live entertainment and events? Do you love organizing, coordinating, and making events come to life? We are seeking a detail-oriented Remote Event Coordinator for Entertainment, Sports, and Live Events to join our dynamic team. In this role, you’ll plan and manage a variety of live events, from concerts and sports events to theatrical performances, ensuring every detail is flawlessly executed.
About Us: As a leader in event planning, we specialize in delivering exceptional entertainment experiences to our clients. Our team is dedicated to creating memorable events that delight audiences and provide seamless execution for all involved.
Responsibilities:
<ul>
<li> Coordinate logistics for sports events, concerts, and live theater productions, ensuring all event details are managed efficiently. </li>
<li> Work with vendors, venues, performers, and other event stakeholders to secure all necessary arrangements. </li>
<li> Communicate with clients to understand their event needs and tailor planning strategies accordingly. </li>
<li> Organize event timelines, manage budgets, and ensure deadlines are met. </li>
<li> Oversee event set-up, coordination, and post-event follow-up to ensure smooth operations. </li>
<li> Address any issues that arise before, during, and after events to ensure client satisfaction.</li>
</ul>
Requirements
<ul>
<li> Proven passion for the entertainment industry, including sports, concerts, and live events. </li>
<li> Strong organizational and time management skills, with attention to detail. </li>
<li> Excellent communication skills, both written and verbal. </li>
<li> Ability to work independently and manage multiple tasks effectively. </li>
<li> Basic computer skills, including proficiency with Microsoft Office and event management software. </li>
<li> Previous experience in event coordination or a related field is a plus, but not required. </li>
</ul>
Benefits
<ul>
<li> Competitive salary with performance-based incentives. </li>
<li> Flexible, remote work environment with a great work-life balance. </li>
<li> Opportunity to work with a diverse range of entertainment and live event projects. </li>
<li> Access to exclusive event-related perks and discounts. </li>
<li> Be part of a creative and collaborative team within the event planning industry.</li>
</ul>

Remote Event Coordinator for Entertainment, Sports, and Live Events

Do you have a passion for plants and gardening? Do you love working outdoors? The Simply Set team has a great opportunity for you! 
 
We are part of a family-owned wholesale grower specializing in a variety of seasonal product offerings, including annuals, perennials and vegetables. We supply large retailers who sell the product in sizable quantities. Our emphasis is on providing high quality plant material along with superior customer service!
 
The ideal candidate for this position will have plant knowledge and experience, the ability to work independently and on a team and have excellent customer service skills. The ability to follow through with management directives and client initiatives is a must!
 
Responsibilities:
<ul>
<li>Display and maintain live plant product in large garden centers.</li>
<li>Train and assist other associates with procedures, displays, watering, etc.</li>
<li>Interact with customers, assisting as needed.</li>
<li>Work within multiple locations, if needed.</li>
<li>Collaborate with store personnel.</li>
</ul>
Requirements
<ul>
<li>Reliable transportation.</li>
<li>Clean driving record.</li>
<li>The ability to work outdoors in all weather conditions.</li>
<li>Must be willing to work on Saturdays.</li>
<li>Able to lift and move weight up to 25 lbs., as needed.</li>
<li>Smart Phone required</li>
</ul>
Benefits
Job Type: Seasonal
Compensation: Based on experience

2025: Garden Center Merchandiser (Amherst, NY)

Title: Remote Personal Travel Coordinator – Plan Customized Travel Experiences
**Are you passionate about travel and dedicated to helping others plan their dream vacations? We are looking for a Remote Personal Travel Coordinator to join our team and assist clients with creating personalized travel itineraries, from relaxing getaways to adventurous escapes. In this role, you will be responsible for helping clients choose the best travel options that suit their needs and preferences.
About Us: We are a leading travel company that specializes in delivering exceptional, personalized travel experiences. Our team works closely with clients to design seamless, custom itineraries to top destinations around the world. If you're someone who loves travel and thrives on providing top-notch customer service, this is the perfect role for you.
Responsibilities:
<ul>
<li> Work with clients to design customized travel itineraries based on their preferences, interests, and budgets. </li>
<li> Book transportation, accommodations, activities, and excursions that align with clients' travel goals. </li>
<li> Provide expert advice on destinations, travel arrangements, and accommodations. </li>
<li> Manage all aspects of the travel process, from initial inquiry to post-trip follow-up. </li>
<li> Stay up-to-date on the latest travel trends, deals, and industry best practices. </li>
<li> Handle customer inquiries and resolve issues to ensure client satisfaction.</li>
</ul>
Requirements
<ul>
<li> Passion for travel and helping others create unforgettable experiences. </li>
<li> Strong communication and interpersonal skills. </li>
<li> Excellent organizational skills with the ability to manage multiple tasks and priorities. </li>
<li> Ability to work independently and maintain a high level of motivation and productivity. </li>
<li> Basic computer skills, with proficiency in using travel booking software and digital communication tools. </li>
<li> Customer service-focused with attention to detail and problem-solving skills.</li>
</ul>
Benefits
<ul>
<li> Flexible work schedule, allowing for a great work-life balance. </li>
<li> Competitive salary with performance-based incentives. </li>
<li> Access to exclusive travel perks and discounts. </li>
<li> Opportunity to work remotely from anywhere, managing your own schedule. </li>
<li> Join a supportive and dynamic team that values customer satisfaction and travel excellence. </li>
</ul>
How to Apply: If you are passionate about travel and want to help others create the perfect vacation, we’d love to hear from you! Apply today to join our team as a Remote Personal Travel Coordinator and help clients explore the world.

Remote Personal Travel Coordinator

Home Health &amp; Personal Care Aides Can Work Anywhere…
The BEST work with us!
QUEENS &amp; FAR ROCKAWAY
Schedule: Live In &amp; hourly
Salary:$19.10
Live In: $300 Per Day
What You Will Do
<ul>
<li>Assist with daily living activities (bathing, dressing, grooming)&nbsp;</li>
<li>Monitor and report vital signs to the supervising nurse&nbsp;</li>
<li>Provide emotional support and companionship&nbsp;</li>
<li>Perform light housekeeping tasks&nbsp;</li>
<li>Escort clients to medical appointments&nbsp;</li>
<li>Document activities and observations</li>
</ul>
Who You Will Be
<ul>
<li>To support cultural connection and comfort</li>
<li>Completed formal training program&nbsp;</li>
<li>Strong interpersonal skills and attention to detail&nbsp;</li>
<li>Compassionate, independent, and able to maintain confidentiality&nbsp;</li>
<li>Transportation is provided</li>
</ul>

Home Health Aide/ Personal Care Aide

Do you have a passion for plants and gardening? Do you love working outdoors? The Simply Set team has a great opportunity for you! 
 
We are part of a family-owned wholesale grower specializing in a variety of seasonal product offerings, including annuals, perennials and vegetables. We supply large retailers who sell the product in sizable quantities. Our emphasis is on providing high quality plant material along with superior customer service!
 
The ideal candidate for this position will have plant knowledge and experience, the ability to work independently and on a team and have excellent customer service skills. The ability to follow through with management directives and client initiatives is a must!
 
Responsibilities:
<ul>
<li>Display and maintain live plant product in large garden centers.</li>
<li>Train and assist other associates with procedures, displays, watering, etc.</li>
<li>Interact with customers, assisting as needed.</li>
<li>Work within multiple locations, if needed.</li>
<li>Collaborate with store personnel.</li>
</ul>
Requirements
<ul>
<li>Reliable transportation.</li>
<li>Clean driving record.</li>
<li>The ability to work outdoors in all weather conditions.</li>
<li>Must be willing to work on Saturdays.</li>
<li>Able to lift and move weight up to 20 lbs., as needed.</li>
<li>Smart Phone required</li>
</ul>
Benefits
Job Type: Seasonal
Compensation: Based on experience

8 Customer Service Jobs