Senior Business Data Analyst
Senior Business Data Analyst (SG Americas Operational Services, LLC, New York, NY)
Ensure customer population in referential systems is accurate and complete. Detect any deviation to the customer population and take appropriate actions to resolve timely. Verify that the information about the client population is provided appropriately and ensure that the inaccuracy is not the result of any system-related bugs. Run parallel checks inside the systems involved to determine whether any errors are affecting the data presented. Ensure that the fault is reported to the client referential team or the IT support team and that the problem is recorded via incident tickets. Track and report closed or dormant accounts locally or globally, to the respective management. Perform monthly controls on customer population to ensure that customers are reviewed accurately based on client definition and frequency matrix. Perform in-depth root-cause analysis on anomalies identified through execution of monthly controls. Investigate anomalies caused by breakages, changes in written codes, or system downtime or system changes. Identify, record, and resolve issues in real time, and an audit trail is maintained. Escalate anomalies identified in the customer population and referential systems and ensure timely resolution of identified anomalies. Ensure changes to the campaign(s) are monitored and have adequate management approval. Ensure that any case moving into or out of any of the KYC-related campaigns is documented and appropriately flagged along with necessary management approvals. Record modifications along with detailed explanations and triggers mandating the changes for audit and compliance purposes for clients independently. Document and store all workpapers with sufficient audit trail to evidence proper execution of controls. Review monthly controls from other regions that impact Americas population and present to management clear and concise conclusion for local approval. Use strong communication skills (written and verbal) to maintain strong working relationship with other Control Tower teams, CLD/KYC production team, the business lines and Compliance. Contribute knowledge to the local studies and projects of processes optimization and / or implementation of new products or activities. Telecommuting permitted 2 days per week. When not telecommuting, must report to SGAOS, 245 Park Ave., New York, NY 10167. Salary: $170,373 - $250,000 per year.
MINIMUM REQUIREMENTS: Bachelor’s degree or U.S. equivalent in Computer Science, Information Systems, Business Analytics, Business Administration or related field, plus 5 years of professional experience as a Business Analyst, Data Analyst, or related occupation/position/job title performing business analysis and data reporting.
In lieu of a Bachelor’s degree plus 5 years of experience, the employer will accept 3 years of post-secondary education in Computer Science, Information Systems, Business Analytics, Business Administration or related field, plus 6 years of professional experience as a Business Analyst, Data Analyst, or related occupation/position/job title performing business analysis and data reporting.
Must also have the following: 3 years of professional experience working on the analysis of big data for KYC and operational data including AML, Tax, and referential data; 3 years of professional experience working with AML, CFT, and BSA and OFAC/SDN regulations; 3 years of professional experience creating dashboard reports (including visualization, parameters, and report optimization) using internal or external tools including PowerBI; 3 years of professional experience translating business requirements into technical specifications; and 3 years of professional experience creating procedures and SOPs for reporting.
Please email resume to: us-humn-recruitment@sgcib.com. Must specify Ad Code VNMO in the subject line.