Rental Agent, Production Supplies - Brooklyn, NY

Job Description

Job Description

Rental Agent, Production Supplies – Brooklyn, NY

Job Summary:

The Rental Agent, Production Supplies is responsible for maintaining and strengthening existing client relationships while also expanding Quixote's client base through strategic sales efforts. The Rental Agent, Production Supplies must be well-informed and knowledgeable of all opportunities in any given market and have a thorough knowledge of all pertinent information related to our business and the clients we service. The ideal candidate will demonstrate initiative and problem-solving skills in an environment that demands exceptional performance.

What You’ll Do:

• Ensure all incoming calls and emails from prospective clients are answered and information provided is accurate and thorough.
• Generate quotes, schedule deliveries, process orders & generate accounts in Rental Software, communicate with floor staff specifics of each order.
• Maintain and update client information in the internal CRM platform and ensure all sales efforts and interactions are logged accordingly
• Recommend additional equipment and/or expendables to enhance the client experience and expand Quixote's brand. Not just to upsell, but to ensure they have everything they need for their shoot.
• Maximize utilization of inventory on a day-to-day basis
• Work with management and service teams to maintain our industry-leading standard in all aspects of the PS department.
• Maintain rental schedule based on equipment availability and client needs (i.e. check availability of items before promising them to clients).
• Obtain, save, manage and update necessary account documents including, but not limited to: insurance certificates, purchases orders, rental agreements, credit card authorizations and rental deposits.
• Assist billing department in tracking all paperwork for closing orders.
• Possess and exhibit a thorough understanding of all aspects of the internal support platform, Rental Works, Fleet Master (as well as other support platforms), as it pertains to: unit availability, reservation creation, data collection and entry, miscellaneous/additional charges procedures.
• All other duties as assigned by manager.

What You’ll Need:

• 3 + years of experience in an administrative, customer service, rental coordination, or sales support environment
• Experience in a production rental, studio, or entertainment operations environment preferred.
• Strong attention to detail with the ability to execute tasks accurately under deadline pressure.
• Ability to anticipate operational needs and adapt in a high-volume, fast-paced setting.
• A true desire to meet and exceed the expectations of internal and external clients in a fast-paced environment.
• Client-focused mindset with strong interpersonal and communication skills.
• Demonstrated organizational and problem-solving abilities.
• Working knowledge of rental or CRM software systems preferred.
• Ability to manage multiple bookings and priorities simultaneously

About:

Quixote by Sunset Studios is a leading provider of sound stages and production services for the entertainment industry. Quixote rents sound stages, production trailers, trucks, lighting and grip and other equipment to support a wide range of productions including long-form television and feature film, as well as high-end photo shoots and commercials. We operate in Los Angeles, New Mexico, Atlanta and New York, while also servicing on-location productions across the U.S.

As part of the Sunset Studios platform, Quixote offers unparalleled convenience, service and quality to productions of any size. At Quixote, everyone on set is a VIP.

Job Status:

Full Time

Location:

Brooklyn, NY (fully on-site)

Compensation:

Pursuant to state and local pay disclosure requirements, the pay range for this role is $25.00 - $32.00 per hour.

The salary offered may vary depending on multiple individualized factors including but not limited to market location, job-related knowledge, education/training, certifications, key skills, experience, external market and internal value, including seniority and merit systems, and internal pay alignment. In compliance with the New York Law, a potential new employee’s salary history will not be used in compensation decisions.

Quixote Studios reasonably and in good faith expects to pay for the position within the salary range listed, taking into account the wide variety of factors listed above

In addition, our total benefits package includes paid time off, sick pay, 401(k) matching, Medical, Dental, and Vision.

--- Quixote Studios, a subsidiary of Hudson Pacific Properties --

Quixote Studios is proud to be an Equal Opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, sex, gender identity or expression, national origin, age, disability, medical condition, marital status, sexual orientation, genetic information, protected veteran status, or any other basis protected by applicable law, including federal, state, and local fair chance laws.

If you require a reasonable accommodation during the application or hiring process, please notify us so we can support you throughout the recruitment experience.