Document Processing Operator/Coordinator (Global Law Firm)

Job Description

Job Description

Position: Document Processing Operator/Coordinator (Global Law Firm)

Location: New York, NY (Hybrid)

Company: Prestigious AM100 Law Firm

Flex Hours: 9am-5pm

Comp Package: Base salary to $110K, Full Benefits, Bonus, 401(k), Tuition Reimbursement, Generous PTO

Responsibilities for Document Processing Operator/Coordinator:

• Act as liaison with attorneys and staff to clarify project specifications, negotiate timelines, and provide regular status updates.
• Format, troubleshoot, and finalize complex legal documents using advanced tools in Word, Excel, PowerPoint, Visio, and Adobe Acrobat DC.
• Coordinate and assign document services work requests using ServiceNow; assess project scope, confirm deadlines, and manage bandwidth.
• Utilize specialized legal technology including DocXtools, Best Authority, Contract Companion, Nuance/Kofax Power PDF, and OmniPage Pro.
• Provide light proofreading support; ensure accuracy, consistency, and quality across all deliverables.
• Collaborate with team members and supervisors to complete high-volume, time-sensitive assignments.
• Maintain detailed logs of assignments in workflow systems and provide backup coverage for front desk coordination when needed.

Qualifications for Document Processing Operator/Coordinator:

• 3+ years of experience in a legal document production and/or workflow coordination role.
• Expert proficiency in Microsoft Word; advanced skills in Excel, PowerPoint, and Visio.
• Proficiency in legal support tools such as DocXtools, Best Authority, Litera Change-Pro, iManage, Contract Companion, and Adobe Acrobat DC.
• Strong organizational and multitasking skills with the ability to thrive in a high-volume, deadline-driven environment.
• Excellent communication and interpersonal skills; client-service orientation is essential.
• Familiarity with legal terminology and proofreading best practices a strong plus.