Job Description
Job DescriptionAVRA
**Join Our Team at AVRA MADISON!**
AVRA Madison is hiring enthusiastic FRONT OF HOUSE MANAGERS!
If you’re passionate about hospitality and eager to be part of a dynamic team dedicated to unforgettable dining experiences, we want to hear from you! Elevate your career in our vibrant and rewarding work environment.
FRONT OF HOUSE MANAGER: As Floor Manager, you will oversee front-end operations during dinner services. Responsibilities include staffing oversight, training coordination, and ensuring adherence to service standards.
Key duties entail:
- Collaborate with General Manager (GM) on staffing decisions, including hiring, training, scheduling, and evaluations. All new hires and terminations require GM approval.
- Develop and implement training plans for servers, server assistants, and bussers, ensuring GM's review.
- Directly manage dining room service efficiency, organization, and policy adherence.
- Manage daily Point of Sale (POS) updates and maintain restaurant inventory systems.
- Coordinate with GM (also Sommelier, Bar Manager, Events Director, and Assistant Managers) to ensure service cohesion.
- Supervise staff for guest service, cleaning, and restaurant repairs.
- Prioritize floor duties during service hours and communicate absence to co-managers or team.
- Cultivate guest relationships and handle complaints with professionalism.
- Act as a supportive team member, coaching staff and maintaining effective communication channels.
- Conduct daily inspections and audits to ensure equipment safety and maintenance.
- Uphold restaurant standards through regular walkthroughs to ensure cleanliness and compliance.
- Possess a deep understanding of company philosophy, menus, and scheduling procedures.
- Handle service staff checkouts, payment collection, and restaurant closure procedures.