Job Description
Job Description
Basic Function or Position Summary:
Provides customer service for families, clerical support and child care duties at assigned. Hours per week 35: Monday - Friday 7:00am to 3:00pm. Salary $15.89/hourly
Security Clearance: Lv. 2 V, A, R
Requirements
Position Responsibilities and Specific Duties:
- Creates schedules for building needs including maintaining OCFS ratios.
- Works on-call to accept notices from center employees for unplanned absences for purposes of scheduling.
- Provide care and supervision of children on a regular basis, covering for classroom staff breaks and absences.
- Maintains effective office procedures such as, bulletin board upkeep, purchase orders, receiving reports, print requests, postage services, petty cash, filing, and scheduling of meeting rooms.
- Prepares/assists with documentation such as statistical reports, calendars, survey responses, program/procedure manuals.
- Responsible for maintenance of staff list, mailboxes, and sign in/out sheets.
- Responsible for handling mail, faxes, answering telephones, and dissemination messages in a timely manner.
- Assists with preparation (and distribution as applicable) of forms, letters, notices, and agenda minutes as designated.
- Assists with training staff/volunteers in use of office equipment including computers
- Prepares purchase orders, receiving reports and assists with ordering supplies.
- Assists building staff with projects as designated, such as, applicable packets, interview packets, enrollment, health packets, and volunteer packets.
- Prepares tech and building and grounds work orders for building.
- Participates in conducting emergency drills; maintains updated post event drill records and submits to Quality Assurance Monitor and Center Director
- Adheres to current security restrictions and maintains documentation at front desk
- Monitor early education classroom TLO Reports and submit to Center Director
- Participates in service enrollment and recruitment strategies.
- Administer medication as needed to children.
- Promotes agency mission.
- Maintains confidentiality and complies with the code of ethics.
- Maintains consistent professional customer service.
- Job performance incorporates integrated service delivery model while promoting self-sufficiency.
- Other duties as designated by supervisor.
Key Working Relationships:
A. Internal: Division staff, IT, Building & Grounds staff, and Volunteers
B. External: Parents, Community Partners and Transportation Providers
Supervisory Scope:
A. Number of staff supervised: 0
B. Titles supervised: None
Organizational Responsibilities:
- Adheres to all policies and procedures
- Gathers appropriate documentation and tracks outcomes
- Participates in organizational committee structures as appropriate
- Participates in organizational and divisional management systems
Knowledge, Skills Required:
- High School Diploma or GED.
- Customer service and office experience preferred.
- Child care experience preferred.
- Excellent computer skills.
- Excellent organizational skills.
- Excellent communication/interpersonal skills (written and verbal) .
- Bilingual (Spanish) preferred.
- Good team work skills.
Physical:
- Ability to lift up to and including 25-50 pounds of physical effort
Special Requirements:
- Meets OCFS training requirements and maintains training log.
- Ability to obtain and maintain NYS Medication Administration Training Certification.
- Must be able to provide consistent even tempered customer service at all times
- Completes all required NYS background clearances
- Pre-employment physical exams and TB Testing
- Works compassionately with a diverse population