Job Description
Job Description
We are currently seeking a dynamic and motivated individual to join our expanding sales team. Our company has a proven track record of delivering effective sales strategies that enhance our clients' visibility and performance—particularly within the fast-paced telecommunications industry.
As a Customer Relations Representative, you’ll play a key role in representing our clients' products and services directly to customers in a variety of settings. Whether it's assisting customers with their telecommunications needs, offering tailored solutions, or ensuring a seamless customer experience from start to finish, your role will be critical in maintaining the trusted relationships that drive our success.
Responsibilities of a Customer Relations Representative:
- Must feel comfortable in a face-to-face and high-volume customer environment. This position does not include cold calling or digital sales.
- Engage in all team meetings, round tables, and training sessions while being supportive of management's needs.
- Be the connection between the community and our Sales and Customer Service team.
- Responsible for using their best sales skills to open and close accounts.
- Make a lasting impact on customers and make sure they leave the interaction with a positive experience.
- Explaining the advantages and functions of products, method of preparation, and how to use them to achieve the best results.
Skills & Experience Needed to Succeed:
- Solution-oriented
- Adaptable and Flexible to change
- Ability to take control and be calm in the chaos
- Self-starter and can motivate other
- Competitive mindset
- Leadership experience with a team or in a similar setting
Qualifications and Education Needed:
- At least 1-2 years of experience in a sales setting
- Bachelor's Degree in Business Administration, or Management
- Superior communication skills, both written and verbal
- Outgoing personality, approachable persona, and a great reputation
- Ability to work independently or in a team setting successfully