Business Analyst III (Dynamics 365 Preferred)
Job Description
Job Description
Job Title: Business Analyst III
Department: Information Technology
Reports To: Manager ofBusiness Analysis
FLSA Status: Exempt (Non-Management)
Summary:
Under the supervision of the Manager, Business Analysts, the Business Analyst III discovers, synthesizes, and analyzes information to elicit business needs, document requirements, devise strategies and solutions, and implement changes with the goal of improving business outcomes for departmental or enterprise-level projects. The BA III works independently on small, medium and large projects with a focus on specific business areas and is also a subject matter expert on applications/business areas.
Essential Duties and Responsibilities:
- Collaborate with enterprise stakeholders and end users to identify, understand and document business and technical requirements and processes
- Analyze and prioritize current processes
- Conduct gap analyses
- Manage projects ensuring end-to-end successful completion to meet business goals. Activities may include: create and manage project plans, scope, RAID log, budget. Communicate project status updates.
- Coordinates with the vendors and other partners to deliver end-to-end successful projects
- Compile detailed cutover plan for the launch activities
- Develop business cases, business requirements, functional as well as non-functional requirements, feasibility studies and scope solutions for new business processes and technical applications
- Assess proposed solutions to determine which fit the business need, identify gaps and shortcomings in solutions and determine necessary workarounds and/or changes to the solutions proposed;
- Establish, develop and maintain positive effective working relationships with internal and external stakeholders and users of business analysis services
- Support stakeholder use of existing technology solutions
- Collaborates with business stakeholders to create Cost Benefit Analyses for various initiatives
- Creates test plans, develop test cases, conduct and coordinate business acceptance and regression testing
- Resolve production support requests
- Performs other tasks as assigned by management/supervisory staff
- Performs tasks after hours, on weekends, and as required by management/supervisory staff
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- At least 5 years of substantial and diverse work experience in the software development life cycle
- At least 4 years of experience leveraging business analysis knowledge areas, competencies, and techniques; described in the IIBA Business Analysis Body of Knowledge, BABOK
- Experience with Business Acceptance test planning, test case development and test execution
- Experience working within project management practices; described in the PMI Project Management Body of Knowledge, PMBOK
- Experience with data analysis
- Excellent MS office skills including Excel, Visio, PowerPoint and MS Project
Soft Skills:
- Detail oriented with excellent organization, analytical thinking, and problem-solving skills
- Ability to plan and take initiatives to accomplish objectives in timely fashion
- Ability to quickly learn new business environment
- Ability to adapt to an environment with constant innovation and change
- Expert at facilitating a meeting with clear objectives
- Ability to prioritize work and meet deadlines
- Ability to establish and maintain effective working relationships with project team members, supervisors, and employees from other departments
- Strong verbal communication skills: Ability to clearly and succinctly convey information and ideas to individuals and groups in a variety of situations. Communicate in a focused and compelling way that drives others' thoughts and actions.
Education and/or Experience: Bachelor’s degree in Computer Science, or a related discipline.
Language Skills: Speak, read, write and understand English
Reasoning Ability: High
Certificates, Licenses, Registrations: Certified Business Analysis Professional (CBAP) Preferred
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
- Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling
- 1/2 to 2/3 of the time: Sitting, Reaching with Hands & Arms
- Over 2/3 of the time: Talking or Hearing
- 100% of the time: Using Hands
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.