Job Description
Job Description
Akkodis is recruiting for a Helpdesk Technician in Buffalo, NY.
The Help Desk Technician will support our client's employees, computer hardware and software, which supports the mission, vision and values of the Company. 3-6 years of experience is the range that we are targeting for this role.
The salary for this Helpdesk Technician role is 39K – 53K. The rate may be negotiable based on experience, education, geographic location, and other factors.
Key Responsibilities for the Helpdesk Technician role include:
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Provide support for desktops, laptops, tablets, mobile devices, and their respective software.
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Resolve computer hardware, software, internet, and web-based application issues.
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Perform minor hardware repairs.
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Imaging of computers with agency approved software and services.
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Work with hardware vendors to resolve issues.
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Mobile device setup (laptops, Chromebooks, tablets, smart phones.)
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Printers and copiers support.
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Utilize help desk ticketing system.
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Provide remote and in-person support with provided tools as needed.
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Follow up with end-user to ensure resolution.
Requirements for the Helpdesk Technician role include:
Bachelor's degree in Electrical Engineering or a related field.
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Associates Degree or equivalent 3 to 6 years of experience in an IT-related field.
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Experience providing Windows desktop support.
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Experience with remote support tools.
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Proficient in Microsoft Office products.
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Experience with Active Directory.
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Reliable and organized.
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Ability to work well in a team environment.
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Excellent customer service skills.
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Valid driver’s license that meets Company'smotor vehicle standards.
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Physical ability to lift up to 30 pounds.
If you are interested in this Helpdesk Technician job, then please click APPLY NOW. For other opportunities available at Akkodis, go to www.akkodis.com. If you have questions about the position, please contact Mike Keegan at 585-465-1236 or mailto:michael.keegan@akkodisgroup.com">michael.keegan@akkodisgroup.com
Benefit offerings available for our associates include medical, dental, vision, and a 401K plan.
Pay Details: $39,000.00 to $53,000.00 per year
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.
Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.
Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.
Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.
Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.
Our Evolution and Your Role in It
Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.
Empowering the Future
We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.
Join the Akkodis Community
At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.
Company Description
Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.