Auction Operations Coordinator, Hampton Estate Auction
Job Description
We are Worthy + CIRCA Jewels — united in reshaping the future of pre-owned luxury. Through a powerful blend of expertise, technology, and a global network, we deliver a best-in-class experience for individuals looking to sell their fine jewelry and watches. Our mission is to maximize value for our clients while upholding the highest standards of integrity, transparency, and excellence.
Driven by a commitment to quality, sustainability, and the enduring worth of finely crafted pieces, we’ve earned the distinction of being the world’s most trusted buyer of diamonds, fine jewelry, and luxury watches.
Once entrusted with a piece, we tap into our diverse resale ecosystem — including exclusive tenders, private wholesale, and our own auction platform, Hampton Estate Auction — to ensure each item finds its next esteemed owner.
We’re a global team fueled by passion — for our work, our customers, and one another. We value curiosity, creativity and the pride that comes from doing exceptional work with purpose.
Apply today to join the team that’s setting a new standard in luxury re-commerce jewelry.
What You’ll Do:
Auction:
- Support the Auction Operations Lead on the monthly Hampton Estate Auction, including but not limited to:
- Communicating with customers to answer queries about the auction, products, and the auction platform
- Uploading data into systems for running the auction platform
- Prepare items purchased from the Auction for the customer
- Operating the auction platform with the Auction Operations Lead on auction day
Collections:
- Working with the Finance Team to:
- Create any new processes
- Track customer payments
- Create and manage payment files
- Communicating with customers via Email and Phone call to collect payments
- Secure any physical payments (i.e. check)
- Answer any employee inquiries relating to their customer’s payments and items won on auction
What You Have:
- 2+ years of related jewelry operations or auction experience
- Organization skills required to route incoming items to appropriate third party grading labs as needed
- Strong written and verbal communication skills, ideally prior experience interacting with clients/customers
- Sense of urgency to ensure timely and reliable product flow through collaboration with receiving and photography teams
- Diligence to regularly monitor auction activity
- Flexibility in regard to work schedule
- Ability to multitask in a fast paced startup environment
Who You Are:
- Positive, upbeat, personable, and motivating, with a team oriented mindset
- Passionate and adaptable, ability to work in a fast paced, startup, team environment under tight timelines and resources
- A strong communicator with excellent verbal & written skills
- Highly organized with the ability to manage multiple projects and communicate effectively with all teams
- Flexible and willing to adapt to changing business needs and ability to manage multiple moving parts
- Able to commute to Midtown Manhattan and work out of our office Monday through Friday, usually 9am-5:30pm or 9:30am-6pm
What We’ll Give You
- A supportive, inclusive culture in an organization that values your contributions
- Opportunities for personal and professional growth through work experience and mentorship
- An attractive and equitable compensation package, including salary and stock options
- A generous benefits program featuring generous PTO, comprehensive medical, dental, vision and other health benefits, 401K plan, commuter program, learning & development resources, health & wellness perks (i.e. free therapy sessions, discounted women’s health & family planning services) and so much more