Search

Client Facing Developer

COPILOT Provider Support Services LLC
locationNew York, NY, USA
PublishedPublished: 6/14/2022
Technology
Full Time

Job Description

Job Description

Position Objective: The Client-Facing Developer will design and deliver technical solutions that meet client needs while serving as a key liaison between external stakeholders and internal teams. This role blends hands-on development with direct client interaction to ensure software products are effectively tailored, implemented, and supported.

Accountability: The incumbent will report to the Chief Technology Officer.

Essential Functions:

  • Collaborate with customers to understand business and technical requirements.
  • Design and implement custom features, workflows, and integrations using Ruby on Rails.
  • Work cross-functionally with Solutions Management, Product Development, and Client Success teams.
  • Write clear, maintainable code with an emphasis on reliability and reusability.
  • Translate technical ideas to non-technical stakeholders, both internally and externally.
  • Contribute to internal tools and documentation to streamline future client engagements.
  • Advocate for the client internally by sharing insights and feedback to shape product direction.
  • Troubleshoot technical issues in real time and provide thoughtful, scalable fixes.
  • Provide technical support during onboarding, pilot phases, and escalations when needed.
  • Must exhibit excellent skills in the following areas: verbal/written communication, computer/data entry/software proficiency, interpersonal and relationship-building skills, self-discipline, pro-activeness, attention to detail, and the ability to maintain strict confidentiality.


Knowledge, Skills & Abilities:

  • 3+ years of Rails experience
  • Experience with React
  • Excellent communication skills — written, verbal, and interpersonal
  • Familiarity with Git workflows, CI/CD, and Agile/Scrum development.
  • Comfort in a client-facing or collaborative environment with direct customer interaction.
  • Previous development experience with a US healthcare related company
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...