Job Description
Job DescriptionDescription:
The Glen Oaks Club, a premier club in Long Island, NY, is seeking Part Time Servers. The Glen Oaks Club is known for providing its members with an exceptional and personalized experience. For nearly 100 years the Glen Oaks Club has been evolving to maintain its stature as a home away from home for its member families.
Summary: Attends to the needs of members and guests through the provision of quality customer service and a satisfying dining experience.
Essential Duties and Responsibilities include the following:
· Properly greets members with name acknowledgement whenever possible; makes self- introduction and ensures proper table setup.
· Informs members/guests of daily specials and takes orders for food and drinks as necessary and inputs into point-of-sale (POS) system.
· Gauges timing of food delivery to ensure members’ orders are prepared correctly and correct food temperatures are met without rushing or causing undue delays.
· Checks tables frequently to determine if diners have any needs or requests
· Maintains tables in a neat and orderly manner and cleans as necessary.
· Opens and closes side work to ensure that everything is prepared for efficient service.
· Assists other Servers to ensure that all diners have an excellent dining experience.
· Checks card information supplied by Hostess and opens check under appropriate member number.
· Requests members’ number and presents check for signature as necessary.
· Responsible for all member checks and charges with his/her section.
· Communicates with members, co-workers, management, and the general public in a courteous and professional manner.
· Conforms with and abides by all regulations, policies, work procedures and instructions.
· Exhibits and maintains a professional demeanor and grooming standards to reflect a positive image of the Glen Oaks Club.
· Performs other duties as assigned by the Food and Beverage Director, Assistant Food and Beverage Manager and Dining Room Manager.
Requirements:
Knowledge, Skills and Abilities:
• Must have excellent customer service and interpersonal skills.
• Serving experience required.
• Must be knowledgeable of all food items on the menu, their descriptions, and ingredients.
• Must be knowledgeable of wine and liquor offerings.
• Previous club experience preferred.
• Ability to understand and carry out verbal and written instructions in English.
• Ability to interact professionally and maintain effective working relationships with superiors, co-workers, and members.
• Must be able to multi-task and work in a fast-paced environment.
Education and/or Experience: High school diploma or general education degree (GED); and one-year related experience and/or training; or equivalent combination of education and experience.