Job Description
Job DescriptionJob ProfileJob Title: Customer Service SpecialistLocation: Lockport, NYHire Type: ContingentPay Range: $25/hrWork Model: OnsiteRecruiter Contact: Natalie Dunn | natalie@marykraft.com | 443-345-3303Nature & Scope:Positional OverviewAre you passionate about delivering exceptional customer service and looking for a rewarding career in the banking industry? Join our client’s dynamic team as a Customer Service Specialist, where you'll play a vital role in providing top-notch support to their valued clients. They prioritize customer satisfaction, and they are seeking dedicated individuals who excel in problem-solving, communication, and relationship-building. Apply now and become a key part of their success story!Role & Responsibility:Tasks That Will Lead To Your Success
- Receive incoming customer client calls using excellent customer service and telephone skills.
- Answer inquiries and resolve customer issues for all treasury management products.
- Uses related software, mainframe applications, and appropriate documentation to answer inquiries.
- Work directly with external business and corporate customers, product managers, sales representatives, and Treasury Management operational staff to resolve product issues, customer problems and more complex inquiries.
Skills & ExperienceQualifications That Will Help You Thrive
- Associate degree.
- 1 year customer service or related experience.
- Must have experience with Microsoft Excel.
- Friendly attitude.
- Bank Teller experience preferred.