Job Description
Our client specializes in the creation of Laboratory Informatics & Management Software (LIMS) for scientific labs. They are currently searching for a R&D Platform Associate to help manage onboarding/setup for users in the system.
Salary/Hourly Rate:
$70k - $80k Annually, plus performance bonus
Position Overview:
The R&D Platform Associate will use their technical knowledge to support customers and internal teams by helping organize data, configure systems, and assist clients with onboarding and operational initiatives. This position involves a mix of customer interaction, system setup, documentation, and coordination across teams to ensure smooth adoption of tools and processes.
Responsibilities of the R&D Platform Associate:
- Support onboarding and set up activities for new and existing users.
- Communicate with Scientists, Engineers, and Lab Managers about experimental results and data.
- Organize, structure, and maintain customer or operational data.
- Configure tools, templates, and workflows to meet user needs.
- Coordinate with internal teams on timelines, tasks, and deliverables.
- Participate in customer calls, training sessions, and walkthroughs.
- Track project progress and flag risks or gaps.
- Document processes and support continuous improvement efforts.
Required Experience/Skills for the R&D Platform Associate:
- 2+ years of experience in a scientific field.
- Strong Excel skills.
- Excellent written and verbal communication skills.
- Strong attention to detail and ability to manage multiple priorities.
- Comfort working with new tools and learning technical systems.
Preferred Experience/Skills for the R&D Platform Associate:
- Exposure to data management, reporting, or system configuration.
- Internship or co-op in a scientific lab.
- Basic scripting or automation experience (e.g., Python).
- Experience working with LIMS.
Education Requirements:
- Bachelor's degree in Chemical Engineering, Biomedical Engineering, Chemistry, Biology, Materials Science, or another related discipline is required.
Benefits:
- Medical and dental insurance.
- 401(K) plus match.
- PTO/sick time and more.
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EOE/M/F/D/V/SO
Position ID: 160148