Customer Service Representative - State Farm Agent Team Member

Job Description

Job DescriptionBenefits:

• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Job Title: Customer Service Representative Launch Your Insurance Career


Start Here. Grow Fast. Discover If a Career in Insurance Sales is Right for You.


Are you a recent college graduate or early-career professional looking to build a meaningful, stable careerbut not quite sure where to start? Do you enjoy working with people, solving problems, and exploring opportunities to help others?

Were hiring a Customer Service Representative whos ready to learn the ropes in the insurance industry, support customers with care and confidence, and explore the potential of a future in licensed insurance sales.

This is more than just a customer service roleits your launchpad into a respected, opportunity-rich field with a clear path for growth.

What Youll Do:

• Answer incoming customer questions with professionalism and care
  
  
• Assist with policy updates, coverage questions, and basic claims support
  
  
• Maintain accurate and up-to-date customer records
  
  
• Collaborate with licensed agents and team members on client needs
  
  
• Begin identifying potential customer needs and how insurance products could help
  
  
• Learn the foundations of sales conversations in a supportive, non-pressured environment
  
  

Why This Role is a Great Fit for You:

• Gain hands-on experience in a professional insurance agency
  
  
• Ideal for recent graduates exploring new career opportunities
  
  
• Clear path to advancement into licensed sales roles
  
  
• Training and mentorship provided by experienced team members
  
  
• Opportunity to explore the sales side of the industry in a low-pressure setting
  
  

What Were Looking For:

• Strong communication and interpersonal skills
  
  
• Detail-oriented and able to manage multiple tasks
  
  
• A desire to help others and grow within the industry
  
  
• Comfortable in customer-facing roles (retail, hospitality, or call center experience is a plus)
  
  
• Willingness to obtain an insurance license (support and guidance will be provided)
  
  
• Previous customer service or administrative experience preferred
  
  

If youre ready to explore a new path, build valuable skills, and join a team that invests in your success, wed love to hear from you.

Apply today to take the first step in launching your career in the insurance industry.