Job Description
Job Description
Overview:
We are seeking an experienced Administrative Assistant to provide clerical and administrative support within the HR/Benefits department. The ideal candidate will be highly organized, professional, and able to manage a high volume of phone calls and inquiries with efficiency and courtesy.
Responsibilities:
- Handle heavy phone volume and respond to employee inquiries regarding benefits, leaves, and related matters.
- Provide outstanding customer service with excellent communication skills—both verbal and written.
- Prepare, format, and maintain correspondence and reports.
- Schedule meetings and hearings using Outlook.
- Perform general clerical duties such as filing, scanning, and data entry.
- Support departmental staff with various administrative projects as needed.
Qualifications:
- Previous administrative or clerical experience, preferably in a healthcare or HR environment.
- Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook.
- Excellent grammar, attention to detail, and written communication.
- Professional demeanor with a focus on customer service.
- Ability to multitask and work independently in a fast-paced environment.