Job Description
Join The Cookware Company – Where Innovation Meets Flavor! At The Cookware Company, we’re not just making cookware—we’re changing the way the world cooks! As a fast-growing, global powerhouse in housewares and consumer goods, we proudly introduced the first-ever PTFE-free nonstick cookware in 2007. Since then, we’ve been serving up award-winning brands like GreenPan, GreenLife, and Blue Diamond in over 100 countries (and counting!).
We thrive on innovation, creativity, and a passion for making cooking easier, healthier, and more fun. With headquarters in Belgium, key offices in New York, and teams spanning the Netherlands, Germany, Hong Kong, and Jiangmen, we offer an international, dynamic work environment where ideas sizzle and careers grow.
Ready to cook up something amazing with us? Let’s make kitchen magic together!
ABOUT THE POSITION
The Cookware Company is searching for Account Support Coordinator to help guide the company’s efforts through its next phase of growth in our ever-expanding retail channels. Our Account Support Coordinator will be an integral part in growing our award-winning brands at retail.
You will take our products from concept to reality on the sales floor, coordinating with internal and external teams to drive retail execution. Reporting to the National Account Manager (NAM), you will be responsible for overseeing sales forecasting and order processing, liaising between The Cookware Company (CWC) and retail customers to ensure timely deliveries, and leveraging data to identify gaps and order needs. You will work closely with the NAM to meet/exceed company sales targets.
Had you been with The Cookware Company in the last year, you would have:
- Been a part of one of the fastest growing companies in cookware
- Been on the ground floor of planning for several ground-breaking cookware innovations and launches at major national retailers
KEY DUTIES AND RESPONSIBILITIES:
- Develop and maintain relationship with account buying and planning teams
- Work closely with NAM to manage the budgeting and achieve sales goals
- Assist NAM in maintaining account P&L measured against annual financial targets
- Generate and distribute POS reporting and analysis to CWC executive team
- Track and maintain order reporting for responsible accounts and identify gaps and order needs
- Work closely with Finance Dept. to manage sales related chargeback claims
- Work closely with NAM to help prepare for internal and customer meetings and assist in all aspects of the sell-cycle.
- Regular communication with operations team to ensure the timely order and forecast management
- Organize promotional events and new product launches for responsible accounts
- Manage new customer on-boarding and product set-ups
- Collaborate effectively with the outside sales representative group to ensure the achievement of brand and account goals.
- Partner with marketing teams by submitting content and asset creation requests for new product launches.
- Coordinate the shipment of product samples to and from meetings and customer locations.
EXPERIENCE REQUIRED:
- Bachelor’s Degree in Business or related field
- 1-2 years’ experience preferred but not necessary
- Strong analytical skills, with an ability to compare various data sets and draw valuable and actionable insights
- Experience building reporting and presentations that combine performance and financial metrics
- Excellent cross-group collaboration skills, ability to affect outcomes in a fast-paced environment
- High attention to detail and ability to manage multiple, competing priorities simultaneously
- Exceptional verbal and written communication skills.
- High level of proficiency in Microsoft Office Suite, including Outlook, Excel and PowerPoint
- Proficiency in using MS Teams or Google Meet for communication with external partners
WHO YOU ARE:
- You like to help build things from the ground up, developing plans and processes for greater efficiency improvements.
- Problem solving and initiative are your middle name! You enjoy digging into the details and finding creative solutions.
- You are interested in the ever-evolving landscape of retail and keep up with new trends and best practices.
- You have no problem wearing multiple hats and jumping in whenever help is needed, even if it’s not technically in your job description.
- Highly motivated and self-starting.
- Great with time management.
- Passionate about contributing to a company dedicated to creating healthy cookware.
WORKING CONDITIONS/ENVIRONMENT
- Office Environment
- Hybrid work environment, minimum 2 days in office (Westchester, NY)