Job Description
Job Description
Title: Executive Administrative Coordinator
Liberty Home Guard is the country's fastest-growing and best-rated home warranty provider. We are seeking a proactive and detail-oriented Executive Administrative Coordinator to join our dynamic team. This role is crucial and plays a vital role in supporting Liberty Home Guard’s administrative and operational functions. This position provides cross-departmental assistance, manages essential business processes, and ensures the smooth execution of office operations and customer-related administrative tasks.
Your duties and responsibilities include but are not limited to the following:
Administrative & Office Support:
- Provide administrative support across multiple departments, including scheduling, calendar management, and report preparation, whenever needed.
- Manage office operations, including supply ordering, team apparel coordination, and maintaining inventory.
- Organize company events, liaise with vendors, and negotiate pricing to ensure successful execution.
- Ensure office logistics run smoothly by proactively addressing operational needs.
- Manage incoming and outgoing communication, including phone calls, emails, and mail.
- Ensure the availability of office snacks by restocking and putting them out for team members to enjoy, at least two times per day.
Customer & Sales Operations:
- Print and mail home warranty agreements, ensuring timely and accurate distribution.
- Handle customer account updates, including information changes, early start coverage adjustments, and Launchpad customer upgrades.
- Manage the sales cancellation and downgrade process by preparing reports and categorizing them for each sales person for commission calculation.
- Maintain and update sales reference materials such as training documents, pricing guidelines, and coverage details.
- Support the onboarding of new sales personnel by coordinating training, scheduling orientation, and collecting onboarding documents.
- Assist with sales commission payroll by reviewing reports to ensure accuracy in payments.
- Prepare and organize checks for mailing, ensuring proper documentation and timely distribution.
- Predictable, reliable, and punctual attendance is an essential function of this job.
Requirements
- Full comprehension of office management systems and procedures.
- Ability to multitask, prioritize tasks, and manage time effectively.
- Strong analytical and problem-solving skills.
- Must be able to meet deadlines in a fast-paced, quickly changing environment.
- Strong attention to detail and goal-oriented.
- Flexible, proactive, and self-motivated.
- Excellent collaboration, interpersonal, and communication skills.
Pay Rate: $25 an hr
This is an on-site position located in our Brooklyn office.
Company DescriptionLiberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.
Company Description
Liberty Home Guard is the fastest-growing home warranty company in the nation, proudly recognized as the #1 rated provider by U.S. News & World Report, USA Today, Forbes Home, NerdWallet, Investopedia, and Newsweek. In both 2023 and 2024, we were honored as one of the Top Workplaces in NYC, a testament to our commitment to fostering a dynamic and supportive environment. At Liberty Home Guard, we prioritize innovation, customer satisfaction, and the growth of our employees, offering opportunities to thrive and lead in a fast-paced, industry-leading company.