Job Description
Job DescriptionTitle: Fraud Specialist
Location: Rochester New York 14623
Duration: 06 months of (Temp)
Shift Timing: 11:00 AM EST - 8:00 PM EST
Job type: Onsite
JOB DESCRIPTION
Overview
To protect its clients from losses resulting from fraud and other elements of financial crime. Investigate, remediate and respond to fraud activity reported by clients and internal business partners. This includes combating external threats, minimizing internal impact, educating clients on best practices and working with financial institutions to freeze bank accounts and return illicit funds to reduce losses.
Responsibilities
Review high risk clients and transactions identified through fraud defense programs to ensure repeat offenders are properly identified and vetted and high risk transactions are prevented.
Receive inbound fraud concerns and escalations reported through clients and internal partners via phone queue and static email channels. Ensure escalations are properly and timely investigated and resolved to reduce losses and exposure. Excellent partnership and communication skills required as client-facing unit.
Contact and coordinate with financial institutions to freeze bank accounts and retrieve illicit funds once a fraudulent transaction has been processed.
Submit letters of Indemnification and follow through with investigation results with banks and clients.
Analyze and track reported cases of check fraud including counterfeit checks and forged endorsements. Work with field partners to provide guidance and protocol to resolve matters while tracking incident statistics for monthly trend reporting.
Assist internal partners and clients in situations that involve the exposure of personally identifiable information through mail or data crossover. Ensure proper policies and procedures are followed in accordance with laws and regulations and provide resolution such as investigation results and credit monitoring offerings.
Evaluate and mitigate risk with clients who fail authentication screening at onboarding. Ensure the legitimacy and creditworthiness of clients through research tools and resources and take remedial action if necessary to reduce exposure.
Enter and track fraud cases into central repository for trending, reporting, information sharing and feeds into fraud defense programs. Information may also be used by Fraud Investigators for potential criminal action.
Other job responsibilities pertinent to the position.
Qualifications
Associate's Degree in Criminal justice, Economic crime investigation, Finance, Business - Required
1 year of experience in fraud, investigations, banking, compliance, business, finance.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#8820
Company DescriptionThis company offers growth and a great group of people to work with.
Company Description
This company offers growth and a great group of people to work with.