<h3>Job Description</h3>
Job DescriptionWe are seeking a friendly, reliable, and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will handle customer inquiries, resolve issues efficiently, and deliver a positive customer experience while representing the company professionally. Key Responsibilities 
<ul>
<li>Respond to customer inquiries via phone, email, chat, or in person </li>
<li>Provide accurate information about products and services </li>
<li>Resolve customer complaints and issues in a timely manner </li>
<li>Maintain detailed and accurate customer records </li>
<li>Follow company policies and customer service procedures </li>
<li>Collaborate with team members to improve service quality </li>
<li>Meet performance and customer satisfaction targets </li>
</ul>
Qualifications &amp; Skills 
<ul>
<li>High school diploma or equivalent (Bachelor’s degree is a plus) </li>
<li>Previous customer service or call center experience preferred </li>
<li>Strong communication and listening skills </li>
<li>Ability to remain calm and professional under pressure </li>
<li>Basic computer skills and familiarity with CRM systems </li>
<li>Problem-solving mindset and positive attitude </li>
</ul>
What We Offer 
<ul>
<li>Competitive salary and performance incentives </li>
<li>Training and ongoing support </li>
<li>Career growth and advancement opportunities </li>
<li>Supportive and inclusive work environment </li>
</ul>