Job Description
Job Description
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and is guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.
RESPONSIBILITIES
- Act as a community representative of BronxWorks and the Cross Bronx Community Services Program, serving Murphy Houses and BaychesterHouses
- Conduct Outreach activities and disseminate information in Murphy and Baychester Housing Developments. Outreach includes but is not limited to door knocking, tabling and/or flyering in and around the development, attending tenant association meetings, community meetings, and other relevant activities as it relates to outreach and community engagement.
- Help to engagement and recruit residents of the targeted developments to increase participation and community awareness.
- Assist with direct client services including enrollment into the program and providing case management services, with a caseload focus and monitoring of participant engagement.
- Provide assistance with case management needs, including wraparound services, income supports, job readiness assistance (i.e. resume building, mock interviews, workshops, etc.)
- Provide referrals for all workforce development and essential service needs to include but not limited to opportunities for employment, vocational training and education (i.e. adult literacy)
- Coordinate program initiatives, services and activities with program team and director
- Collaborate with staff, volunteers, and community partners to enhance program offerings.
- Facilitate daily activities and provide hands-on support during events.
- Assist in the preparation of all activities (i.e. bulletin board, monthly calendar of events, holiday events, etc.)
- Ensure all activities are conducted in a safe, respectful, and inclusive manner.
- Must be reliable, able to multi-task and flex schedule based upon program needs.
- Adhere to the agency and funder policies, principles, and procedures
- Ensure program meets contractual goals and reporting requirements.
- Perform all other duties and tasks assigned
QUALIFICATIONS
- High School diploma and a minimum of two years of applicable and/or equivalent experience
- Bi-lingual fluency in Spanish preferred.
- Excellent organizational skills, time management and keen attention to detail
- Ability to handle multiple tasks/situations simultaneously
- Strong attention to detail and problem-solving skills
- Must be culturally sensitive and respectful of diverse backgrounds, self-motivated and able to handle sensitive client information confidentially.
- Demonstrated ability to work with underserved and specialized populations
- Proficiency in MS Office (MS Excel and MS PowerPoint, etc.)
- Advanced-level professional competency in written and spoken English language is required.
- Authorization to work in the United States for any employer is mandatory
PHYSICAL REQUIREMENTS
- Ability to use a computer for prolonged periods.
- Ability to occasionally lift and/or move up to 10 pounds.
- Ability to stand, walk, or sit for long periods of time.
- Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork.
- Ability to bend and retrieve objects and/or documents.
- Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
- Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.